IT & AI Operations Coordinator

IT & AI Operations Coordinator

Full-Time 30000 - 36000 £ / year (est.) No working from home possible
Cleaning Express Services Ltd

At a Glance

  • Tasks: Be the tech hero! Support IT, develop software, and explore AI automation.
  • Company: Join an award-winning cleaning company with a vibrant, multilingual team.
  • Benefits: Earn £30,000 to £36,000, enjoy 28 days holiday, and private health insurance.
  • Other info: Full training provided; grow into a senior tech role in a friendly office.
  • Why this job: Dive into tech and AI while shaping the future of our company.
  • Qualifications: Fluent in English and Russian, with a passion for technology and basic IT skills.

The predicted salary is between 30000 - 36000 £ per year.

What you'll do:

  • IT Support: First point of contact for office tech issues, PC maintenance, setting up new starters, and managing our external IT support provider.
  • Software Development: Getting involved in live software projects: brainstorming ideas, discussing implementation with Developers, testing new features, helping shape product roadmaps, and contributing to a future website rebuild.
  • AI and Automation: Spotting tasks that could be automated, building and testing AI tools that connect our internal systems, and training the team on how to use AI effectively.
  • Data and Reporting: Helping management with one-off analysis requests such as profitability reviews, pricing and operational metrics.
  • Subscriptions and Licences: Keeping a register of all our software, flagging anything unused.
  • Cleaning Innovation: Researching new cleaning equipment and products, running trials with our teams.
  • Office Admin: Ordering supplies, maintaining the coffee machines, organising Friday lunch.

What we’re looking for:

  • Fluent English and Russian (written and spoken). You'll use both daily.
  • Genuine enthusiasm for technology, AI and automation.
  • Basic IT troubleshooting skills (Windows, Microsoft 365, common office hardware).
  • Confident user of AI tools such as Claude, Perplexity or ChatGPT.
  • Self‑motivated, curious, and a fast learner.
  • Familiarity with Power BI or Looker Studio is a plus, not a must.

What we offer:

  • £30,000 to £36,000 depending on experience and aptitude.
  • 28 days holiday.
  • Stakeholder pension, private health insurance and health cash plan.
  • A genuine path to grow into a senior technology role as the company scales.
  • A friendly, multilingual office team with free fruit, drinks and regular team events.
  • Full training provided. We want someone who can grow with us.

The Basics:

  • Hours: Monday to Friday, 9am to 5:30pm (37.5 hrs/week)
  • Location: Office based - Woolwich Arsenal, SE18 6PF
  • Start date: June 2026 (to be confirmed)
  • Probation: 6 months
  • Note: This is a fully office-based role. Applications from candidates seeking hybrid or remote working will not be considered.

About Cleaning Express: Award-winning London cleaning company, founded in 2015. Corporate member of the British Institute of Cleaning Science, Living Wage Employer, Royal Greenwich Business Awards winner 2022, and rated in the top three cleaning companies in London by ThreeBestRated.

IT & AI Operations Coordinator employer: Cleaning Express Services Ltd

Cleaning Express is an exceptional employer, offering a vibrant and supportive work culture in the heart of Woolwich Arsenal. With a commitment to employee growth, we provide a clear path to advance into senior technology roles, alongside competitive benefits such as private health insurance and generous holiday allowances. Join our friendly, multilingual team where your enthusiasm for technology and innovation will be nurtured, and enjoy regular team events and a collaborative environment that values your contributions.

Cleaning Express Services Ltd

Contact Details:

Cleaning Express Services Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT & AI Operations Coordinator

Tip Number 1

Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! If you’ve got experience with AI tools or software development, create a portfolio or a GitHub page showcasing your projects. This gives you a chance to demonstrate your enthusiasm and expertise beyond just a CV.

Tip Number 3

Prepare for interviews by practising common questions related to IT support and AI operations. Think about how you can relate your past experiences to the role. We want to see your genuine passion for technology and problem-solving!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Cleaning Express.

We think you need these skills to ace IT & AI Operations Coordinator

IT Support
PC Maintenance
Software Development
AI Tools Proficiency
Automation Skills
Data Analysis
Reporting Skills

Some tips for your application 🫡

Show Your Enthusiasm:Let your passion for technology, AI, and automation shine through in your application. We love seeing candidates who are genuinely excited about the role and can bring that energy to our team.

Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We want to see how you fit into our vision and what you can bring to the table.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Cleaning Express Services Ltd

Know Your Tech

Brush up on your IT troubleshooting skills, especially with Windows and Microsoft 365. Be ready to discuss how you've handled tech issues in the past, as this role will have you as the first point of contact for office tech problems.

Show Your Enthusiasm for AI

Since the job involves AI and automation, come prepared with examples of how you've used AI tools like Claude or ChatGPT. Share any experiences where you've spotted tasks that could be automated or how you've contributed to software projects.

Be Ready to Collaborate

This role requires working closely with developers and management. Think of times when you've successfully collaborated on projects or contributed to brainstorming sessions. Highlight your ability to communicate effectively in both English and Russian.

Research and Innovate

Familiarise yourself with the latest cleaning equipment and products, as well as data reporting tools like Power BI or Looker Studio. Show that you're proactive by discussing any research you've done or innovations you've suggested in previous roles.