At a Glance
- Tasks: Lead cleaning services for major events at the iconic Silverstone circuit.
- Company: Join CleanEvent Services Ltd, a leader in event cleaning and security.
- Benefits: Enjoy competitive salary, health perks, and 22 days holiday plus bonuses.
- Why this job: Be part of thrilling events like Formula 1 and Moto GP while developing your career.
- Qualifications: Experience in cleaning management or events, strong leadership, and customer service skills.
- Other info: Flexible hours with opportunities for apprenticeships and career growth.
The predicted salary is between 30000 - 42000 Β£ per year.
CleanEvent Services Ltd are recruiting for an Assistant Venue Presentation Manager role. This is a fantastic opportunity to join an established company and work out of our Silverstone venue, making it a great opportunity for a sports/entertainment enthusiast who has a passion for the event industry. The Venue operates 356 days a year and hosts some of the worldβs biggest sporting events including the Formula 1 British Grand Prix and the Moto GP, for which this role will play an integral part in the planning and delivery of.
About Us: CleanEvent Services Ltd is a company that provides cleaning and security services to sporting and leisure facilities. CleanEvent Services Ltd is fast becoming an industry leader in the facility services sector with multiple client locations across the United Kingdom.
Job Summary: Reporting to the Venue Presentation Manager (VPM) you will be responsible for the planning and delivery of the Cleaning Services for Events at Silverstone, under the guidance of the VPM. The role will also involve some weekend and evening work as and when required by the business.
Key Responsibilities:
- Direct, control, motivate and encourage all colleagues to complete their designated duties in an efficient and courteous manner to the expectation of our client and customers whilst maximizing profitability.
- Complete Event Forecasts and Actuals and submit these costs to the relevant department.
- Oversee and support the day to day and major events at the site.
- Ensure compliance with Health & Safety legislation and all company policies and procedures whilst actively promoting safety awareness.
- Support the recruitment of staff and provide induction and ongoing training for the individuals.
- Ensure that all vehicles, machinery and equipment are consistently and fully accounted for at all times, and that they are maintained in a safe working condition.
- Review colleague numbers within the venue under control from time to time ensuring appropriate levels are engaged within event teams to avoid overspend.
- Review and respond to customer service problems and complaints ensuring the appropriate corrective action is undertaken and completed to the customer's satisfaction.
- Ensure day to day (hands on) leadership of your team including checking that all work has been completed to the agreed standard.
- Carry out any other duties as directed by the VPM, Regional Operations Manager (ROM) or any person within the senior management team.
- Ensure allocation of daily work schedules ensuring effective utilisation of colleague and equipment resources.
- Participate in operations meetings with the Venue Team.
- Complete pre event and post event check sheets and submit via approved format.
- Complete Toolbox talks and event briefings with all staff.
- Ensure that expenditure of labour is justified and controlled and that Human Force is utilised appropriately, clearly indicating the hours worked.
- Ensure that any proposed expenditure is tightly controlled with quotes obtained and authorised by the VPM and ROM.
- Liaise with the Venue Presentation Manager regarding the reporting of costs, venue budgets and other related matters.
- Ensure that all job cost sheets are accurately completed and submitted on time.
Key Skills required:
- Excellent client and customer service skills
- Experience in cleaning management or management gained within the Event sector
- Proficient financial acumen to complete accurate forecasts and report on budgets
- An appreciation and understanding in HR, ER, OH&S and EEO issues
- Strong leadership skills
- Well-developed communication skills and a proactive nature
- Good IT skills
Why work for CleanEvent:
- Competitive salary
- 22 days annual holiday exclusive of bank holidays
- Cycle to work scheme
- Private Health, Optical and Dentist benefits
- Discounts at Gyms, Restaurants and shops
- Company Sick Pay
- The opportunity to do a Level 3 or 5 Apprenticeship course
- Opportunity to earn a bonus based on profitability and value scores within the venue.
Assistant Venue Presentation Manager - Silverstone employer: CleanEvent Services Ltd
Contact Detail:
CleanEvent Services Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Venue Presentation Manager - Silverstone
β¨Tip Number 1
Get to know the venue! Familiarise yourself with Silverstone and its events. This will not only help you in interviews but also show your genuine interest in the role and the company.
β¨Tip Number 2
Network like a pro! Connect with people in the event industry, especially those who have worked at Silverstone. They can provide insider tips and might even put in a good word for you.
β¨Tip Number 3
Prepare for hands-on scenarios! Since this role involves leadership and day-to-day operations, think of examples from your past experiences where youβve led a team or solved problems on the spot.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Assistant Venue Presentation Manager - Silverstone
Some tips for your application π«‘
Show Your Passion: Let us see your enthusiasm for the event industry! In your application, mention any relevant experiences or events you've been part of. This will help us understand why you're a great fit for the Assistant Venue Presentation Manager role at Silverstone.
Tailor Your CV: Make sure your CV highlights your cleaning management experience and leadership skills. We want to see how your background aligns with the key responsibilities listed in the job description. A tailored CV can really make you stand out!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so focus on your key achievements and how they relate to the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre proactive and keen to join our team!
How to prepare for a job interview at CleanEvent Services Ltd
β¨Know Your Venue
Before the interview, do your homework on Silverstone and CleanEvent Services Ltd. Familiarise yourself with the events they host, like the Formula 1 British Grand Prix and Moto GP. This shows your passion for the venue and the event industry, which is crucial for the role.
β¨Showcase Your Leadership Skills
As an Assistant Venue Presentation Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated and directed a team, especially in high-pressure situations. Highlight your ability to maintain high standards and ensure customer satisfaction.
β¨Understand Financial Acumen
Since the role involves managing budgets and forecasts, brush up on your financial skills. Be ready to discuss how you've handled budgets in previous roles or how you would approach cost management at events. This will demonstrate your capability to manage resources efficiently.
β¨Prepare for Scenario Questions
Expect questions about handling customer complaints or ensuring compliance with health and safety regulations. Think of specific scenarios where you've successfully navigated challenges in these areas. This will show your problem-solving skills and commitment to safety and quality.