At a Glance
- Tasks: Manage staff recruitment, compliance, and scheduling for events at ExCeL London.
- Company: Join CleanEvent, a leading provider of cleaning and security services in the UK.
- Benefits: Enjoy competitive salary, 22 days annual leave, health benefits, and discounts.
- Other info: Flexible hours and opportunities for professional development await you!
- Why this job: Be part of exciting events and make a real impact in a dynamic environment.
- Qualifications: Experience in recruitment and rostering, with strong organisational skills.
The predicted salary is between 28800 - 43200 £ per year.
About Us
CleanEvent is a company that provides cleaning and security services to sporting and leisure facilities. CleanEvent is fast becoming a leader in this industry sector with multiple locations across the United Kingdom.
Job Summary
Reporting to the General Manager, this role is responsible for the planning and delivery of administration and management of staff. A focus on recruitment, compliance, and rostering will be critical to ensuring the success of both day-to-day operations and large-scale events at the venue.
Key Responsibilities
- Oversee recruitment processes for both casual and permanent staff, including advertising roles, shortlisting candidates, and coordinating interviews.
- Process DBS checks and ensure all new starter paperwork is completed and compliant with company policies.
- Maintain accurate and up-to-date records in the CleanEvent Venue Management System (SAP/HF) and related databases.
- Schedule staff for both day-to-day and event shifts using rostering systems, ensuring appropriate coverage and compliance with legal requirements.
- Respond to staff inquiries, manage timesheet approvals, and escalate issues where necessary.
- Track and manage employee onboarding, including inductions and training, to ensure all staff are prepared for their roles.
- Provide weekly reports to the General Manager, including recruitment updates, roster summaries, and staff performance insights.
- Liaise with Payroll to ensure timely submission of paperwork for new hires and updates to staff profiles.
- Collaborate with the General Manager to meet staffing requirements and operational goals for both daily tasks and events.
- Oversee the setup and execution of event-day operations, including staff management, helpdesk coordination, and issue resolution.
- Act as the point of contact for staff during events, ensuring effective communication and rapid response to any challenges.
- Ensure all rosters are continually updated and accurately reflect operational requirements.
- Monitor staff attendance and performance during shifts, addressing any no-shows or incidents promptly.
- Coordinate the induction process and Safe Work Method Statements (SWMS) training to ensure compliance with safety standards.
- Maintain and update the Venue Diary with comprehensive event records and operational details.
Client & Team Relationships
- Work closely with clients, attending daily and weekly catch-ups to align on expectations and address any concerns.
- Participate in Toolbox Talks and team briefings, ensuring key updates and policies are communicated effectively.
- Foster positive relationships with both internal teams and external stakeholders to deliver exceptional service.
Key Skills Required
- Proven experience in recruitment, rostering, and administrative support, ideally within the event or venue management industry.
- Proficiency in managing large staff teams (20+) in dynamic environments.
- Familiarity with compliance processes, including DBS checks, HR procedures, and Occupational Health & Safety standards.
- Strong knowledge of rostering and scheduling software, such as HumanForce / Access People or similar platforms.
Essential Personal Qualities
- A proactive, positive attitude with a strong work ethic.
- Exceptional organizational skills and attention to detail, particularly in compliance and rostering tasks.
- Strong leadership and team management abilities, with a collaborative mindset.
- Excellent written and verbal communication skills.
- Ability to work effectively under pressure in a fast-paced, dynamic environment.
- Flexibility to work evenings, weekends, and public holidays as needed.
- Commitment to ongoing professional development and training.
Why work for CleanEvent
- Competitive salary
- 22 days annual leave (exclusive BH)
- Cycle to work scheme
- Private Health, Optical and Dentist benefits
- Discounts at Gyms, Restaurants and shops
- Company Sick Pay
This job description is a guide to the work you will be initially required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your contract of employment and as your experience grows you will be expected to broaden your tasks, suggest improvements, solve problems and enhance the effectiveness of the role.
Staff Co Ordinator. - ExCeL London employer: CleanEvent Services Ltd
CleanEvent is an exceptional employer, offering a dynamic work environment at ExCeL London where staff coordinators play a vital role in managing recruitment and operations for large-scale events. With a strong focus on employee growth, competitive benefits including private health care and generous leave, and a culture that values teamwork and communication, CleanEvent is committed to fostering a supportive atmosphere for its employees to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Staff Co Ordinator. - ExCeL London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CleanEvent. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Staff Coordinator, especially around recruitment and rostering. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've successfully managed large teams or complex schedules in the past. Highlighting your attention to detail and ability to handle pressure will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Staff Co Ordinator. - ExCeL London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Staff Co-ordinator role. Highlight your experience in recruitment, rostering, and administration, as these are key for us at CleanEvent. Use specific examples that showcase your skills in managing large teams and compliance processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about working with CleanEvent and how your background aligns with our mission. Be sure to mention any relevant experience in event management or similar industries.
Showcase Your Organisational Skills:Since this role requires exceptional organisational skills, consider including examples of how you've successfully managed schedules or coordinated events in the past. This will help us see your ability to handle the dynamic environment we operate in.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CleanEvent Services Ltd
✨Know the Company Inside Out
Before your interview, take some time to research CleanEvent. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Recruitment Skills
Since the role involves overseeing recruitment processes, be prepared to discuss your previous experiences in this area. Bring examples of how you've successfully managed recruitment or rostering in the past, and highlight any software you're familiar with that could be relevant.
✨Demonstrate Your Organisational Prowess
The Staff Coordinator role requires exceptional organisational skills. Be ready to share specific strategies you use to stay organised, especially when managing large teams or multiple events. Consider discussing how you handle compliance and record-keeping as well.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
