At a Glance
- Tasks: Deliver top-notch customer service and coordinate logistics for seamless transport.
- Company: Join CLdN, a leading logistics provider with a strong European presence.
- Benefits: Enjoy competitive salary, pension scheme, life assurance, and hybrid working options.
- Other info: Temporary role with potential for permanent position based on performance.
- Why this job: Be part of a dynamic team making a real impact in the logistics industry.
- Qualifications: Experience in administration, strong communication skills, and attention to detail required.
The predicted salary is between 24750 - 30250 £ per year.
Customer Service & Logistics Representative Grangemouth
CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.
CLdN Cargo is a pan-European logistics operator providing door-to-door services across Europe, utilising road, rail, sea and barge networks. CLdN Cargo employs over 180 people at ten locations in Belgium, the Netherlands, the UK, Ireland, France, Germany, Portugal Spain and Sweden. CLdN Cargo’s vision is to forge strategic partnerships with our clients by providing customised and innovative logistics solutions. Do you have a passion for transport and logistics and are you looking for a new challenge? If so, we are looking for a Customer Services / Logistics Representative to work and strengthen the team in our Grangemouth Office. This is initially a temporary position with a view to transitioning to a permanent contract, subject to performance and business requirements.
Your role
- Customer Service & Operations: Provide high quality services for cargo bookings.
- Supplier & Stakeholder Coordination: Work closely with hauliers, customers, ports, pilots and customs authorities to ensure seamless logistics.
- Cross Team Collaboration: Liaise with colleagues across the UK and European offices to resolve issues and improve processes.
- Customs & Documentation: Assist with customs procedures and ensure all transport documentation is accurate.
- Problem Solving: Take ownership of challenges, identify root causes and drive effective solutions.
- Quotations & Pricing: Prepare and manage client quotations, ensuring they are competitive and accurate.
Your profile
- Have proven administration experience preferably within a transport or shipping environment
- Be able to work well under pressure and meet deadlines
- Possess a flexible approach to work
- Have excellent communication skills both written and verbal
- To understand IT systems
- Be able to work to a high level of accuracy with attention to detail
- Be able to work independently, but also as part of a team
Our offer
- Competitive Salary Range
- Company Pension Scheme
- Life Assurance Cover
- Weekend Duty Allowance on Completion of Training
- Hybrid working on completion of probation
The closing date for applications will be Friday 28th August 2026
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Customer Service & Logistics Representative Grangemouth employer: CLdN
At CLdN, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Bootle where health and safety are at the forefront of our operations. Our commitment to employee growth is reflected in our comprehensive training programmes and supportive culture, ensuring that every team member has the opportunity to excel in their career while making a meaningful impact on workplace safety. Join us to be part of a forward-thinking team that values compliance, innovation, and the well-being of our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Logistics Representative Grangemouth
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like CLdN and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at CLdN!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like CLdN keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customer Service & Logistics Representative Grangemouth
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to CLdN:This is your chance to really connect with the team at CLdN. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at CLdN
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with CLdN.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show CLdN that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at CLdN. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
