At a Glance
- Tasks: Manage customer accounts and ensure timely payments while building positive relationships.
- Company: CLD Physical Security Systems, a leader in protecting critical infrastructure globally.
- Benefits: 25 days holiday, hybrid working, and a supportive culture.
- Other info: Join a high-growth company with excellent career development opportunities.
- Why this job: Make a real impact by supporting security solutions that keep communities safe.
- Qualifications: Experience in credit control or finance, with strong communication skills.
The predicted salary is between 27900 - 34100 £ per year.
At CLD Physical Security Systems, we don't just deliver projects - we protect critical infrastructure, safeguard communities and support some of the most complex security environments across the world.
Role Description
This is more than chasing invoices.
You'll take ownership of customer accounts, build positive relationships and help protect healthy cash flow across the business.
From resolving queries to agreeing practical payment plans, you'll combine attention to detail with confident communication to deliver a professional experience for every customer.
Key Responsibilities
- Monitor customer accounts to ensure payments are received within agreed credit terms.
- Contact customers via phone, email, and written correspondence to collect overdue payments.
- Reconcile customer accounts and resolve invoice or payment discrepancies.
- Allocate incoming payments accurately and maintain up-to-date customer records.
- Produce aged debt reports and provide regular updates to management.
- Work closely with the sales and customer service teams to resolve account queries efficiently.
- Negotiate payment plans with customers where appropriate.
- Ensure compliance with company policies, financial regulations, and data protection requirements.
- Previous experience in a credit control, accounts receivable, or finance role.
- Strong communication, negotiation and customer service skills.
- Excellent attention to detail and accuracy.
- Proficiency in Microsoft Excel and accounting/ERP software.
- Ability to manage workload, prioritize tasks, and meet deadlines.
- Team player with a proactive approach
Why Join CLD?
- Join a high-growth business with an expanding global footprint.
- See how your work supports the delivery of design-led physical security solutions that help keep people and places safe.
- Build your career through genuine long-term development and progression opportunities.
- Be part of a supportive, values-led culture shaped by three simple principles: Humble. Hungry. Smart.
Salary and benefits
- 25 days holiday + bank holidays
- Hybrid working arrangement on request
- Supportive, values-led culture
Ready to Make Your Move?
If you're looking for a role where your ideas are heard, your contribution is valued and your work makes a visible difference, we'd love to hear from you.
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Credit Controller in Sandbach employer: CLD Systems
At CLD, we pride ourselves on being an excellent employer, offering a supportive and values-led culture that fosters employee growth and development. Located in Middlewich, our team enjoys a collaborative work environment with a focus on innovation and customer service, alongside competitive benefits such as 25 days holiday plus bank holidays. Join us to be part of a mission-driven company where your contributions truly make a difference in ensuring safety and efficiency in transport and logistics.
