At a Glance
- Tasks: Manage customer accounts and build strong relationships to drive business growth.
- Company: Join a supportive and collaborative team in North Yorkshire.
- Benefits: Enjoy a competitive salary, sales bonuses, and ongoing professional development.
- Other info: Clear career progression opportunities in a friendly working environment.
- Why this job: Make a real impact by enhancing customer experiences and driving revenue.
- Qualifications: Experience in account management or sales with excellent communication skills.
The predicted salary is between 35000 - 35000 £ per year.
We are looking for an enthusiastic and customer-focused Internal Account Manager to join our growing team. This is an excellent opportunity for a motivated individual with account management or sales experience who enjoys building strong customer relationships and driving business growth.
As an Internal Account Manager, you will be responsible for managing and developing a portfolio of existing customer accounts, ensuring exceptional service delivery while identifying opportunities to increase revenue through upselling and cross-selling. You will act as a key point of contact for customers and work closely with internal teams to deliver outstanding customer experiences.
Key Responsibilities- Build and maintain strong, long-term relationships with existing customers.
- Manage customer accounts and identify opportunities for upselling and cross-selling products and services.
- Respond promptly to customer enquiries and resolve issues professionally and efficiently.
- Prepare quotations, contracts, and sales reports.
- Liaise with external sales teams, customer service, and operations departments to ensure customer needs are met.
- Monitor account performance and customer satisfaction levels.
- Maintain accurate and up-to-date customer records using Pipedrive CRM.
- Identify opportunities to increase account value, customer retention, and overall revenue.
- Support the wider sales team in achieving departmental and company targets.
- Previous experience in account management, internal sales, business development, or customer relationship management.
- Excellent communication and relationship-building skills.
- Strong sales, negotiation, and customer service abilities.
- Experience using CRM systems, ideally Pipedrive.
- Strong organisational skills with the ability to manage multiple priorities.
- A proactive and commercially minded approach to problem-solving.
- Excellent attention to detail and administrative skills.
- The ability to work independently and collaboratively within a team environment.
- Competitive salary of £35,000 per annum.
- Attractive company sales bonus scheme.
- Ongoing training and professional development opportunities.
- Clear career progression and development pathways.
- Supportive, collaborative, and friendly working environment.
- Comprehensive company benefits package.
If you are a driven, customer-focused professional looking to develop your career within a growing business, we would love to hear from you.
Apply now to join our team as an Internal Account Manager.
Internal Account Manager in Wetherby employer: CLD Recruitment
Join a dynamic and supportive team as an Internal Account Manager in North Yorkshire, where your contributions are valued and rewarded. With a competitive salary, attractive sales bonus scheme, and clear pathways for career progression, we prioritise your professional growth while fostering a collaborative work culture that encourages strong customer relationships and exceptional service delivery. Experience the unique advantage of working in a friendly environment that champions ongoing training and development opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Wetherby
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Internal Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to account management. We suggest role-playing with a friend or using mock interview tools to boost your confidence and showcase your skills effectively.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've built customer relationships or increased revenue in previous roles. We want to see that passion and drive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Internal Account Manager in Wetherby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your account management or sales experience, and don’t forget to showcase your relationship-building skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Internal Account Manager role. Share specific examples of how you've driven business growth and built strong customer relationships.
Show Off Your CRM Skills:Since experience with CRM systems like Pipedrive is a plus, make sure to mention any relevant experience you have. If you’ve used similar tools, let us know how you’ve leveraged them to manage accounts effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CLD Recruitment
✨Know Your Customer
Before the interview, research the company’s existing customer base and their needs. Understanding who they serve will help you demonstrate how you can build and maintain strong relationships with those customers.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you successfully upsold or cross-sold products. Highlighting these achievements will show your potential employer that you have the skills to drive revenue growth.
✨Familiarise Yourself with Pipedrive
Since experience with CRM systems like Pipedrive is a plus, take some time to learn about its features. Being able to discuss how you would use it to manage customer accounts effectively will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company’s approach to customer relationship management. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
