At a Glance
- Tasks: Manage customer accounts and build strong relationships while driving business growth.
- Company: Join a supportive and friendly team in North Yorkshire.
- Benefits: Competitive salary, sales bonus, ongoing training, and clear career progression.
- Other info: Dynamic environment with opportunities for professional development.
- Why this job: Make a real impact by enhancing customer experiences and driving revenue.
- Qualifications: Experience in account management or sales with excellent communication skills.
The predicted salary is between 35000 - 35000 £ per year.
We are looking for an enthusiastic and customer-focused Internal Account Manager to join our growing team. This is an excellent opportunity for a motivated individual with account management or sales experience who enjoys building strong customer relationships and driving business growth.
As an Internal Account Manager, you will be responsible for managing and developing a portfolio of existing customer accounts, ensuring exceptional service delivery while identifying opportunities to increase revenue through upselling and cross-selling. You will act as a key point of contact for customers and work closely with internal teams to deliver outstanding customer experiences.
Key Responsibilities- Build and maintain strong, long-term relationships with existing customers.
- Manage customer accounts and identify opportunities for upselling and cross-selling products and services.
- Respond promptly to customer enquiries and resolve issues professionally and efficiently.
- Prepare quotations, contracts, and sales reports.
- Liaise with external sales teams, customer service, and operations departments to ensure customer needs are met.
- Monitor account performance and customer satisfaction levels.
- Maintain accurate and up-to-date customer records using Pipedrive CRM.
- Identify opportunities to increase account value, customer retention, and overall revenue.
- Support the wider sales team in achieving departmental and company targets.
To be successful in this role, you will have:
- Previous experience in account management, internal sales, business development, or customer relationship management.
- Excellent communication and relationship-building skills.
- Strong sales, negotiation, and customer service abilities.
- Experience using CRM systems, ideally Pipedrive.
- Strong organisational skills with the ability to manage multiple priorities.
- A proactive and commercially minded approach to problem-solving.
- Excellent attention to detail and administrative skills.
- The ability to work independently and collaboratively within a team environment.
Competitive salary of £35,000 per annum. Attractive company sales bonus scheme. Ongoing training and professional development opportunities. Clear career progression and development pathways. Supportive, collaborative, and friendly working environment. Comprehensive company benefits package.
If you are a driven, customer-focused professional looking to develop your career within a growing business, we would love to hear from you. Apply now to join our team as an Internal Account Manager.
Locations
Internal Account Manager in Wetherby, Yorkshire employer: CLD Recruitment
Join a dynamic and supportive team in North Yorkshire as an Internal Account Manager, where your contributions are valued and rewarded. With a competitive salary, attractive sales bonus scheme, and ongoing professional development opportunities, we foster a collaborative work culture that prioritises employee growth and satisfaction. Experience the unique advantage of working in a friendly environment that encourages strong customer relationships and drives business success.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Wetherby, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Internal Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they relate to account management. This will help you tailor your answers and show that you're genuinely interested in joining the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience in account management or sales makes you the perfect fit for the role. Highlight your relationship-building skills and any successes you've had in upselling or cross-selling.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about wanting to be part of our awesome team at StudySmarter.
We think you need these skills to ace Internal Account Manager in Wetherby, Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your account management or sales experience, and don’t forget to showcase your relationship-building skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Internal Account Manager role. Share specific examples of how you've driven business growth and built strong customer relationships.
Show Off Your CRM Skills:Since we use Pipedrive, it’s a good idea to mention any experience you have with CRM systems. If you’ve used Pipedrive before, definitely highlight that – it’ll show us you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CLD Recruitment
✨Know Your Customer
Before the interview, research the company’s existing customer base and their needs. Understanding who they serve will help you demonstrate how you can build and maintain strong relationships with those customers.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you've successfully upsold or cross-sold products. Be ready to discuss how you identified opportunities and the impact it had on revenue growth.
✨Familiarise Yourself with Pipedrive
Since experience with CRM systems like Pipedrive is a key requirement, make sure you’re comfortable discussing how you’ve used similar tools in the past. If you have experience with Pipedrive, be prepared to share how you utilised it to manage accounts effectively.
✨Practice Problem-Solving Scenarios
Think of potential customer issues you might face in this role and how you would resolve them. Practising these scenarios will help you convey your proactive and commercially minded approach during the interview.
