Administrator in Leeds

Responsibilities

General Administration

• Provide day-to-day support to directors and technical teams (e.g., booking travel, ordering equipment, archiving files).
• Handle incoming telephone calls professionally, providing information where appropriate.
• Prepare and format documents to a high standard.
• Maintain records including staff holidays, sickness, and project documentation.
• Set up new projects in internal systems and trackers.

Quality & Compliance

• Support internal audits in line with ISO 9001 quality processes.
• Maintain training and CPD records; arrange training where required.
• Manage DBS checks and compliance-related renewals (e.g., accreditation portals).
• Co-ordinate equipment calibration and maintain records.

Marketing & Bids

• Support marketing activities including social media content and events.
• Update staff CVs and prepare case studies.
• Assist with bid and tender preparation and manage online procurement platforms.

Additional Duties

• Contribute to team meetings and continuous improvement.
• Follow all office and quality procedures.
• Maintain a professional and confidential approach at all times.

Skills & Experience

Essential

• Strong administrative background with excellent organisational skills.
• High accuracy in document preparation, typing and data entry.
• Confident communicator with a professional telephone manner.
• Competent using Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Good numeracy skills and confidence working with figures.
• Ability to prioritise workload and multitask effectively.
• Team player with the ability to use initiative.

Desirable

• Experience with finance or accounts software (e.g., Sage 50).
• Experience supporting audit, compliance, or quality processes.
• Previous experience working on bids / tenders is an advantage.

Benefits

• 27 days annual leave (rising with length of service).
• Private medical insurance (after probation).
• Death in service benefit (4× salary, after probation).
• Workplace pension scheme.