At a Glance
- Tasks: Be the friendly face of our business and support the team with admin tasks.
- Company: Join a professional and welcoming team in North Leeds.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Other info: Great opportunity for career growth in a dynamic setting.
- Why this job: Make a real impact by creating a welcoming atmosphere for visitors.
- Qualifications: Previous experience in reception or admin roles is a plus.
The predicted salary is between 25000 - 25000 £ per year.
Location: North Leeds
Salary: £25,000 per annum
Job Type: Permanent, Full-Time
The Role
We are currently recruiting for a Receptionist to join a professional and friendly team based in Leeds. This is an excellent opportunity for an organised, personable and proactive individual who enjoys being the first point of contact for a business while also providing general secretarial and administrative support. The successful candidate will play an important role in ensuring the smooth day-to-day running of reception, creating a welcoming and professional environment for visitors and providing essential support to colleagues across the business.
Key Responsibilities
- Acting as the first point of contact for all visitors, ensuring a warm and professional welcome.
- Answering and directing incoming telephone calls and taking accurate messages.
- Managing incoming and outgoing post, deliveries and general correspondence.
- Maintaining the reception area and meeting rooms to ensure they remain presentable.
- Coordinating meeting room bookings and assisting with meeting arrangements.
- Providing general secretarial and administrative support to the wider team.
- Preparing, formatting and amending documents, letters and correspondence.
- Typing, proofreading and producing documents to a high standard.
- Managing diaries, arranging appointments and coordinating meetings where required.
- Filing, scanning and maintaining accurate electronic and paper records.
- Assisting with data entry and updating internal systems.
- Supporting colleagues with ad hoc administrative duties as required.
About You
- Previous experience in a receptionist, front-of-house, secretarial or administrative role.
- Excellent communication and interpersonal skills, with a friendly and professional manner.
- Confident telephone manner and strong customer service skills.
- Good written English and attention to detail.
- Competent IT skills, including Microsoft Word, Outlook and Excel.
- Well organised, reliable and able to manage competing priorities.
- A proactive approach with the ability to work independently and as part of a team.
- A professional and approachable attitude, with a willingness to assist wherever needed.
If you are an organised and personable individual looking for a varied receptionist role with the opportunity to utilise your secretarial and administration skills, we would love to hear from you.
Receptionist / Secretary in Bradford employer: CLD Recruitment
Join a well-established and growing law firm in Harrogate, where you will enjoy a friendly and supportive work environment that prioritises employee growth and autonomy. With dedicated administrative support and the opportunity to manage a varied caseload, this role offers a meaningful career path in residential conveyancing, allowing you to make a significant impact while developing your skills within a reputable team.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Secretary in Bradford
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at CLD Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like CLD Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist / Secretary in Bradford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to CLD Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at CLD Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at CLD Recruitment!
How to prepare for a job interview at CLD Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
