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For Companies At a Glance
- Tasks: Manage remortgage files and deliver exceptional client service.
- Company: Dynamic company in Stockport offering flexibility and growth.
- Benefits: Competitive salary, fantastic bonuses, and flexible working hours.
- Why this job: Join a supportive team and make a real impact in clients' lives.
- Qualifications: 2+ years of remortgage experience and strong customer service skills.
- Other info: Great opportunity for career development and coaching roles.
The predicted salary is between 24000 - 32000 £ per year.
Overview
Remortgage Case Manager
Stockport
Up to £28,000
If you have Remortgage experience and are looking for a new challenge where you can earn a fantastic bonus and have more flexibility this may be for you. My client, a flexible dynamic company based in Stockport, is looking to recruit a Remortgage Case Manager to join their team. This is a great opportunity to grow and develop in your career no matter what that looks like for you.
Responsibilities
- Responsibility for managing a large case load of remortgage files
- Monitor and deliver fully against personal targets
- Independently establish priorities and manage deadlines, ensuring that all files are progressed in a timely manner
- Responsible for dealing with complex aspects of the remortgage transaction
- Overall responsibility for files from opening through to completion with administrative support
- Provide an exceptional service both to the client but also to introducers and associates
- Deal with complex enquiries
- Recognise potential risks and resolve issues without putting the client or business at risk
- Responsible to ensure that all allocated files are maintained in good order in compliance with Service Level Agreements (SLA's) and in accordance with regulatory and statutory requirements
- Ensure detailed telephone notes are maintained throughout transactions and dealing with emails and telephone calls in a timely manner
- Ensure that all files are billed correctly with the appropriate fees and on completion funds are sent to the correct place
- Provide support and coaching to Trainee Case Managers
- Optimise the client experience through use of our conveyancing systems and technology
- Suggest improvements to current policies and procedures
Qualifications
- Looking for a skilled Case Manager with preferably around 2+ years' previous experience
- An enthusiastic team-player and natural self-starter able to work on own initiative
- The ability to deliver a high level of customer service
- Strong attention to detail and verbal and numerical skills
If you have remortgage experience and are interested in this role, please apply ASAP!
Remortgage Case Manager in Stockport employer: Cld Recruitment (Leeds) Ltd
Contact Detail:
Cld Recruitment (Leeds) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remortgage Case Manager in Stockport
✨Tip Number 1
Network like a pro! Reach out to your connections in the remortgage industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Prepare for interviews by practising common questions related to remortgage case management. Think about your past experiences and how they relate to the role, so you can showcase your skills and knowledge confidently.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Remortgage Case Manager role. We’re always looking for talented individuals, and applying directly can help us see your application faster!
We think you need these skills to ace Remortgage Case Manager in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your remortgage experience and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Remortgage Case Manager position and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Customer Service Skills: Since this role involves providing exceptional service, make sure to mention any previous experiences where you’ve gone above and beyond for clients. We love seeing that customer-first attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cld Recruitment (Leeds) Ltd
✨Know Your Remortgage Stuff
Make sure you brush up on your remortgage knowledge before the interview. Understand the key processes, common challenges, and how to handle complex enquiries. This will show that you're not just familiar with the role but genuinely passionate about it.
✨Showcase Your Customer Service Skills
Since this role involves providing exceptional service, be ready to share examples of how you've gone above and beyond for clients in the past. Think of specific situations where you resolved issues or improved a process, as this will highlight your ability to deliver top-notch customer service.
✨Demonstrate Your Organisational Skills
With a large case load to manage, it's crucial to demonstrate your organisational skills. Prepare to discuss how you prioritise tasks and meet deadlines. You might even want to bring a simple example of a time when you successfully managed multiple files at once.
✨Be Ready to Suggest Improvements
The job description mentions optimising client experience and suggesting improvements. Think about any ideas you have for enhancing processes or policies in a remortgage context. This shows initiative and that you're already thinking about how to contribute positively to the team.