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- Tasks: Manage remortgage files and ensure timely progress from start to finish.
- Company: Join a dynamic, flexible company in Leeds focused on growth and development.
- Benefits: Earn up to £28,000 with fantastic bonuses and flexible working options.
- Why this job: Great opportunity to enhance your career while providing exceptional client service.
- Qualifications: 2+ years of remortgage experience preferred; strong attention to detail required.
- Other info: Support and coaching for Trainee Case Managers included.
If you have Remortgage experience and are looking for a new challenge where you can earn a fantastic bonus and have more flexibility this may be for you. My client, a flexible dynamic company based in Leeds, is looking to recruit a Remortgage Case Manager to join their team! This is a great opportunity to grow and develop in your career no matter what that looks like for you.
Main Duties:
- Responsibility for managing a large case load of remortgage files
- Monitor and deliver fully against personal targets
- Independently establish priorities and manage deadlines, ensuring that all files are progressed in a timely manner
- Responsible for dealing with complex aspects of the remortgage transaction
- Overall responsibility for files from opening through to completion with administrative support
- Provide an exceptional service both to the client but also to introducers and associates
- Deal with complex enquiries
- Recognise potential risks and resolve issues without putting the client or business at risk
- Responsibility to ensure that all allocated files are maintained in good order in compliance with Service Level Agreements (SLA's) and in accordance with regulatory and statutory requirements
- Ensure detailed telephone notes are maintained throughout transactions and dealing with emails and telephone calls in a timely manner
- Ensure that all files are billed correctly with the appropriate fees and on completion funds are sent to the correct place
- Provide support and coaching to Trainee Case Managers
- Optimise the client experience through use of our conveyancing systems and technology
- Suggest improvements to current policies and procedures
Skills Required:
- Looking for a skilled Case Manager with preferably around 2+ years' previous experience.
- An enthusiastic team-player and natural self-starter able to work on own initiative.
- The ability to deliver a high level of customer service.
- Strong attention to detail and verbal and numerical skills.
If you have remortgage experience and are interested in this role, please apply ASAP!
Remortgage Case Manager employer: CLD Recruitment Leeds Ltd
Contact Detail:
CLD Recruitment Leeds Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remortgage Case Manager
✨Tip Number 1
Familiarise yourself with the latest remortgage trends and regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the remortgage sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific cases you've managed in the past. Highlight your problem-solving skills and how you handled complex enquiries, as this will showcase your experience effectively.
✨Tip Number 4
Demonstrate your customer service skills during any interactions with the company. Whether it's through a phone call or an informal chat, showing your enthusiasm for providing exceptional service can set you apart.
We think you need these skills to ace Remortgage Case Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your remortgage experience and relevant skills. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that relate to managing remortgage files and delivering exceptional customer service.
Highlight Relevant Skills: In your application, emphasise your attention to detail, ability to manage deadlines, and experience in handling complex enquiries. These are crucial for the Remortgage Case Manager position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at CLD Recruitment Leeds Ltd
✨Showcase Your Remortgage Experience
Make sure to highlight your previous experience in remortgaging during the interview. Be prepared to discuss specific cases you've managed, the challenges you faced, and how you overcame them. This will demonstrate your expertise and ability to handle complex transactions.
✨Demonstrate Attention to Detail
Given the nature of the role, it's crucial to showcase your strong attention to detail. Bring examples of how you've maintained accurate records and ensured compliance with regulations in past roles. This will reassure the interviewer of your capability to manage files effectively.
✨Emphasise Customer Service Skills
The role requires delivering exceptional service to clients and associates. Prepare to share examples of how you've gone above and beyond for customers in previous positions. This will illustrate your commitment to providing a high level of customer service.
✨Be Ready to Discuss Problem-Solving
You may encounter complex enquiries and potential risks in this role. Be prepared to discuss situations where you've identified issues and resolved them without jeopardising client or business interests. This will show your proactive approach and critical thinking skills.
