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- Tasks: Manage tenancy processes and liaise between tenants and landlords.
- Company: Join a dynamic independent agency in Wakefield with a strong reputation.
- Benefits: Enjoy a competitive salary, supportive team culture, and career growth opportunities.
- Why this job: Be part of a vibrant team making a real impact in the rental market.
- Qualifications: Positive communication skills and knowledge of residential lettings required.
- Other info: Flexible working hours with occasional Saturday shifts.
The predicted salary is between 20000 - 30000 £ per year.
Lettings Negotiator
Wakefield
£25,000+
Working Hours:
Monday – Friday 9am – 5:30pm + 1 in 6 Saturdays 9am – 2pm
My client, an independent agent in Wakefield, are recruiting a Lettings Negotiator to join their team. You will manage all aspects of Tenancy for a portfolio and act as liaison between tenants and landlords.
You will ensure that every application is moved in successfully with every detail administered in a compliant and legal manner in accordance with the in-house processes. You will keep tenants and landlords informed of the progress throughout the process so that dates and deadlines can be met and client retention is guaranteed.
Responsibilities:
- Deal with all Tenancy Administration and Maintenance matters
- Administer Renewals, Inspections, Vacates to company standards
- Ensure tenancies are up to date with relevant documentation signed & filed
- Deal with LL and Tenant enquiries
- Deposit negotiations and returns
- Arrange and administer tenancy terminations
- Conduct mid term inspection reports
- Chase arrears and collect payments
- Action and resolve maintenance calls received within company timescales
- Provide advice to Landlord in accordance with tenant and landlord obligations
- Appoint contractors to carry out works using registered contractors
- Inform tenants of their obligations
- Report all anomalies to client and resolve as necessary
- Ensure diary actions are complete with no carry over each day
- Positive client liaison at all times and deliver updates as necessary
- Arrange inspections periodically as required and at checkout
- Deal with tenancy and neighbour disputes
- Alert Landlords of any arrears
- Record every conversation in our CRM system
- Deliver all messages to colleagues clearly and accurately through our CRM system
- Manage Utility notifications
- Conduct deposit disputes
- Take payments and record as necessary
- Ensure contractors respond quickly with quotations and carrying out work
- Follow up every job to ensure satisfactory completion of works
- Ensure adequate contractors are set up on the system
Requirements:
- Positive communication
- Residential Lettings Knowledge
- Understand tenancy agreement terms and obligations
- Customer focused
- Attention to detail
CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Lettings Negotiator employer: Cld Recruitment (Leeds) Ltd
Contact Detail:
Cld Recruitment (Leeds) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator
✨Tip Number 1
Familiarise yourself with the local rental market in Wakefield. Understanding the area, property values, and tenant demographics will help you stand out during interviews and demonstrate your knowledge of the role.
✨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with current Lettings Negotiators. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your customer service skills. As a Lettings Negotiator, you'll be dealing with both landlords and tenants. Practising effective communication and conflict resolution techniques can give you an edge in interviews.
✨Tip Number 4
Prepare for scenario-based questions that may arise during the interview. Think about how you would handle specific situations, such as tenant disputes or maintenance issues, to showcase your problem-solving abilities.
We think you need these skills to ace Lettings Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential lettings and customer service. Use specific examples that demonstrate your communication skills and attention to detail, as these are crucial for a Lettings Negotiator.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the property industry. Mention your understanding of tenancy agreements and your ability to manage tenant and landlord relationships effectively.
Highlight Relevant Skills: In your application, emphasise skills such as negotiation, administration, and problem-solving. These are key to managing tenancy matters and ensuring client satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Cld Recruitment (Leeds) Ltd
✨Showcase Your Communication Skills
As a Lettings Negotiator, strong communication is key. Be prepared to demonstrate your ability to communicate effectively with both landlords and tenants. Use examples from your past experiences where you successfully resolved disputes or managed client expectations.
✨Demonstrate Your Knowledge of Tenancy Agreements
Make sure you understand the terms and obligations of tenancy agreements. During the interview, discuss your familiarity with relevant legislation and how it impacts the role. This will show that you are well-prepared and knowledgeable about the industry.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role, especially when managing documentation and compliance. Prepare to give examples of how you've ensured accuracy in your previous roles, whether it's through meticulous record-keeping or thorough inspections.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face as a Lettings Negotiator and how you would handle them. This could include dealing with arrears or managing maintenance issues efficiently.
