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- Tasks: Manage tenancy processes and liaise between tenants and landlords.
- Company: Join a dynamic independent agency in Wakefield with a strong community focus.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and occasional Saturday work.
- Why this job: Gain valuable experience in property management while making a real impact on clients' lives.
- Qualifications: Positive communication skills and a customer-focused attitude are essential.
- Other info: CLD Recruitment promotes equal opportunities and welcomes diverse applicants.
My client, an independent agent in Wakefield, are recruiting a Lettings Negotiator to join their team. You will manage all aspects of Tenancy for a portfolio and act as liaison between tenants and landlords. You will ensure that every application is moved in successfully with every detail administered in a compliant and legal manner in accordance with the in-house processes. You will keep tenants and landlords informed of the progress throughout the process so that dates and deadlines can be met and client retention is guaranteed.
Responsibilities:
- Deal with all Tenancy Administration and Maintenance matters
- Administer Renewals, Inspections, Vacates to company standards
- Ensure tenancies are up to date with relevant documentation signed & filed
- Deal with LL and Tenant enquiries
- Deposit negotiations and returns
- Arrange and administer tenancy terminations
- Conduct mid term inspection reports
- Chase arrears and collect payments
- Action and resolve maintenance calls received within company timescales
- Provide advice to Landlord in accordance with tenant and landlord obligations
- Appoint contractors to carry out works using registered contractors
- Inform tenants of their obligations
- Report all anomalies to client and resolve as necessary
- Ensure diary actions are complete with no carry over each day
- Positive client liaison at all times and deliver updates as necessary
- Arrange inspections periodically as required and at checkout
- Deal with tenancy and neighbour disputes
- Alert Landlords of any arrears
- Record every conversation in our CRM system
- Deliver all messages to colleagues clearly and accurately through our CRM system
- Manage Utility notifications
- Conduct deposit disputes
- Take payments and record as necessary
- Ensure contractors respond quickly with quotations and carrying out work
- Follow up every job to ensure satisfactory completion of works
- Ensure adequate contractors are set up on the system
Requirements:
- Positive communication
- Residential Lettings Knowledge
- Understand tenancy agreement terms and obligations
- Customer focused
- Attention to detail
Lettings Negotiator employer: CLD Recruitment Leeds Ltd
Contact Detail:
CLD Recruitment Leeds Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator
✨Tip Number 1
Familiarise yourself with the local rental market in Wakefield. Understanding the area, property values, and tenant demographics will help you stand out during interviews and demonstrate your knowledge of the role.
✨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with current Lettings Negotiators. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your customer service skills. As a Lettings Negotiator, you'll be dealing with both landlords and tenants. Practising effective communication and conflict resolution techniques can give you an edge in interviews.
✨Tip Number 4
Showcase your attention to detail by preparing for common scenarios you might face in the role. Think about how you would handle tenancy disputes or maintenance issues, and be ready to discuss these examples in your interview.
We think you need these skills to ace Lettings Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential lettings and customer service. Use specific examples that demonstrate your positive communication skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of tenancy agreements and your ability to manage tenant and landlord relationships. Mention why you are interested in this role and how you can contribute to the team.
Highlight Relevant Skills: In your application, emphasise skills such as administration, conflict resolution, and knowledge of tenancy laws. These are crucial for the Lettings Negotiator position and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at CLD Recruitment Leeds Ltd
✨Showcase Your Communication Skills
As a Lettings Negotiator, positive communication is key. Be prepared to demonstrate your ability to communicate effectively with both landlords and tenants during the interview. Use examples from your past experiences where you successfully resolved disputes or managed client relationships.
✨Demonstrate Your Knowledge of Tenancy Agreements
Make sure you understand the terms and obligations of tenancy agreements. During the interview, be ready to discuss how you would handle various scenarios related to tenancy administration, such as renewals and deposit negotiations. This will show that you are knowledgeable and capable of managing the responsibilities of the role.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role, especially when dealing with documentation and compliance. Prepare to discuss specific instances where your attention to detail has made a difference in your work, such as ensuring all paperwork was completed accurately and on time.
✨Prepare for Customer-Focused Scenarios
Since the role is customer-focused, think of examples where you went above and beyond for clients. Be ready to explain how you would keep both tenants and landlords informed throughout the process, ensuring a smooth experience for everyone involved.
