Claims Assistant
A very exciting opportunity has arisen for a Claims Assistant to join a personal injury law firm based in Huddersfield. This is an amazing opportunity for someone who is keen to work within a legal environment and wanting to build their career.
Main Duties:
- Receive inbound claim enquiries via telephone
- Handle inbound and outbound customer calls
- Accurately obtain and update the case management system with all relevant customer and claim detail
- Assess the potential success of the claim
- Effectively identify the most appropriate protocol to begin the claim
- To conduct themselves with empathy and professionalism at all times whilst delivering high levels of customer satisfaction
- Pro-actively communicating with our customer's to assist them in beginning their claim
- Assist the Fee Earner's with tasks as required
Skills Required:
- Minimum of 5 GCSE's - Maths and English are essential
- Experience of working within a fast paced customer centric environment is desirable
- Experience and knowledge of personal injury claims is desirable
- Experience and knowledge of handling customer telephone calls is essential
If you have experience working within a Claims Advisor or Customer Service role and are interested in this position please apply ASAP!
Claims Assistant in Huddersfield employer: Cld Recruitment (Leeds) Ltd
As a Sales Manager in our dynamic property sector team, you will thrive in a supportive work culture that prioritises collaboration and innovation. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all set in a vibrant location that fosters both personal and career development. Join us to make a meaningful impact while enjoying a rewarding work-life balance.
Contact Details:
Cld Recruitment (Leeds) Ltd Recruitment Team
