Bank Community Matron

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Site Richford Gate Medical Centre (CLCH base) Town London Salary £29.73 12.07% holiday pay + Unsocial Hours (if applicable) Salary period Hourly Closing 04/11/2026 23:59

Welcome to Central London Community Healthcare (CLCH)

At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 vibrant London boroughs — Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston — as well as Hertfordshire. We bring care closer to home, embracing the rich diversity of these communities with dedication and heart.

Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference.

We are deeply committed to fostering an environment where every member of our team feels respected, valued, and inspired—a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the principles of the NHS People Plan, Our NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace.

Together, we build a caring community where the warmth we show one another shines through in every life we touch.

Job overview

Central London Community Healthcare NHS Trust (CLCH) is seeking experienced and highly motivated Community Matrons to join our Bank, providing flexible clinical support across our community services.

As a Bank Community Matron, you will provide expert, autonomous nursing care to patients with complex, long-term health needs, supporting them to remain independent and safely managed within their own homes and community wherever possible. You will undertake comprehensive assessments, coordinate personalised care and work proactively to reduce avoidable hospital admissions and support timely discharge from acute services.

Working closely with GPs, community nursing teams, therapists, social care professionals and other members of the multidisciplinary team, you will provide effective case management and ensure care is coordinated around the needs of the patient.

You will also provide clinical leadership, specialist advice and support to colleagues, promoting high standards of evidence-based practice, patient safety and quality of care.

Joining the CLCH Bank offers the opportunity to use your specialist skills and experience while benefiting from greater flexibility in when and where you work across our community services.

Main duties of the job

• To co-ordinate care provision through a case management approach with the aim to prevent unnecessary hospital admission and facilitate timely discharge. The caseload supports patients with multiple co-morbidities including frailty, COPD, Parkinson’s, diabetes, dementia, and CHD.
• To provide the highest standard of clinical care by using advanced skills and expert knowledge to holistically assess needs and instigate and provide clinical treatments based on evidence-based practice.
• To participate in the delivery of educational programmes to patients, carers and health and social care workers that promotes self-care principles.
• To develop and promote robust multidisciplinary team (MDT) working across the wider Health and Social care sectors, including the Integrated Community Access Point (ICAP), to ensure integrated service and support networks for patients.
• To monitor the quality-of-care provision and to identify and promote areas for service development. To be a named Community Matron for an Integrated Neighbourhood Team (INT), providing support and care coordination for the wider health team within the network.
• To provide clinical leadership and support to patients requiring complex case management and long term condition support, including the use of Universal Care Planning (UCP) framework.

Working for our organization

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Detailed job description and main responsibilities

Successful applicants will be required to demonstrate alignment with the Trust’s values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Person specification

Qualifications

• Registered Nurse - First level degree or equivalent
• Evidence of continued professional development
• Commitment to study at master’s level
• Non-medical prescriber (or willing to undertake)
• Case management qualification (or willing to undertake)

Experience

• Post-registration experience at a senior level
• Extensive experience of assessing and providing care to people with complex long-term conditions
• Experience of effectively working in collaboration, negotiating across organisational boundaries
• Experience of change management
• Experience of teaching others
• Experience of receiving and delivering clinical supervision
• Experience of providing evidence-based care
• Experience of audit and evaluation
• Community experience
• Experience of MDT working
• Experience of report writing
• Experience of policy development
• Experience of working collaboratively with care homes

Skills

• Evidence of a high level of clinical skills and expertise
• Extensive bio-medical knowledge across a range of long-term conditions
• Detailed knowledge of Primary Health Care and national/local policies
• Knowledge of research/audit processes
• Knowledge of clinical governance and its implications
• Knowledge of adult safeguarding and risk management issues
• Knowledge of resource management
• Understanding of quality outcomes measures and relevant to service delivery
• Ability to undertake holistic assessments
• Ability to assess a situation and act appropriately
• Ability to work across organisational boundaries
• Ability to work independently and within teams
• Ability to work under pressure and meet deadlines
• Ability to effectively communicate difficult information both verbally and in writing
• Effective skills in delegating, negotiating, facilitating, and teaching.
• Understanding of frailty
• Experience of completing Complex Geriatric Assessments (C.G.A.)
• Experience of completing Universal Care Plans (U.C.P.)

Key Attributes

• Ability to work independently, make decisions, organise and prioritise own workload
• Ability to prioritise workload effectively to minimise disruptions, to ensure care and organisational deadlines are met in a timely manner
• Ability to deal with urgent/unpredictable situations appropriately and safely often working under pressure
• Strong interpersonal skills
• To travel and provide care in patient’s homes
• Proactive management and leadership skills

We review all applications carefully to ensure fairness and verify references. At interview, you will be asked about your experience, so be honest and ensure all information is accurate. The use of AI during interviews is not permitted.

CLCH Trust does not recommend relying solely on AI when completing your application.

CLCH Commitment to Equality, Diversity, and Inclusion

CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities.

As a Disability Confident employer, we pledge to:

• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.

We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you.

Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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