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- Tasks: Support fire safety projects by managing compliance documentation and coordinating with teams.
- Company: Join one of the UK's top property maintenance groups with a strong national presence.
- Benefits: Enjoy competitive salary, 25 days leave, perks, and opportunities for growth.
- Why this job: Make a difference in social housing while developing your administrative skills.
- Qualifications: Previous admin experience and strong IT skills are essential.
- Other info: Full training provided and a dynamic work environment awaits you.
The predicted salary is between 24000 - 36000 £ per year.
CLC is one of the UK’s leading property maintenance and refurbishment groups with a turnover of c.£250m, around 1,000 employees and a national presence serving sectors such as social housing, defence, hotel and leisure, healthcare, education, and more.
The Role
We’re looking for an organised, detail-driven Contract Support Administrator to join our Walsall team on a 6-month Fixed Term Contract, supporting the delivery of fire compartmentation works within planned maintenance contracts for social housing providers. You’ll play a key role in ensuring all compliance-related documentation, such as asbestos reports, fire risk assessments and completion evidence, is gathered, verified and stored accurately. This role is essential in helping our operational teams deliver safe, compliant and efficient services across multiple contracts.
Responsibilities
- Access and download asbestos reports, Fire Risk Assessments (FRAs) and other compliance documents from client portals.
- Obtain accurate resident contact information to support scheduling and access arrangements.
- Retrieve completion reports and photographic evidence from specialist software systems.
- Maintain accurate, up-to-date records of completed works, outstanding actions and documentation status.
- Work closely with the Contracts Manager, schedulers and site teams to ensure administrative processes are completed efficiently.
- Prepare compliance packs and reports for internal use and client submission.
- Update trackers and databases to reflect project progress and compliance requirements.
- Support multiple contracts simultaneously, each with specific client systems and document expectations.
- Respond to internal and external queries professionally and in a timely manner.
- Maintain high levels of accuracy, confidentiality and data security in line with regulatory and company standards.
About You
- Previous administrative experience, ideally in construction, housing, planned maintenance or compliance.
- Strong IT skills, including Microsoft Excel, Outlook and Word.
- Experience using client portals or document management systems (e.g. Bolster, PlanRadar, Boris) is highly desirable.
- Excellent attention to detail and organisational skills.
- Ability to manage a high volume of tasks across multiple contracts.
- Confident communicator with a professional telephone and email manner.
- Able to work independently and collaboratively under the guidance of a Contracts Manager.
Qualifications
- GCSEs (or equivalent) in English and Maths, essential.
- NVQ or similar qualification in Business Administration or Customer Service — desirable.
- A DBS check may be required due to handling sensitive resident information.
- Full training on internal systems and client processes will be provided.
What We Offer
- Competitive salary.
- 25 days’ annual leave + bank holidays.
- Up to £2,000 colleague referral fee.
- Long-service awards.
- Perkbox – access to free coffees, cinema tickets, discounts and wellbeing offers.
- 1 paid volunteer day each year.
- Ongoing training, support and opportunities for progression, we promote from within.
Contract Support Administrator in Walsall employer: CLC
Contact Detail:
CLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Administrator in Walsall
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with what they need. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Contract Support Administrator in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Support Administrator role. Highlight your previous administrative experience, especially in construction or compliance, and showcase your strong IT skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the responsibilities listed in the job description, like managing compliance documents or working with client portals.
Show Off Your Attention to Detail: As a Contract Support Administrator, attention to detail is key. In your application, make sure to demonstrate this skill. Whether it’s through your CV formatting or the accuracy of your information, we want to see that you can keep things organised and precise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at CLC
✨Know Your Compliance Stuff
Make sure you brush up on compliance-related documentation like asbestos reports and fire risk assessments. Being able to discuss these confidently will show that you understand the role's requirements and can handle the responsibilities.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple tasks or contracts in previous roles. Highlight your attention to detail and how you keep everything organised, as this is crucial for a Contract Support Administrator.
✨Familiarise Yourself with Relevant Software
If you have experience with document management systems or client portals, be ready to talk about it. If not, do a bit of research on tools like Bolster or PlanRadar so you can demonstrate your willingness to learn and adapt.
✨Practice Professional Communication
Since you'll be responding to queries and working closely with various teams, practice your communication skills. Be prepared to showcase how you maintain professionalism in emails and phone calls, as this will be key in your role.
