At a Glance
- Tasks: Lead and coordinate responsive maintenance work while ensuring high-quality service delivery.
- Company: Join Axis CLC, a national provider with over 1,000 employees and a strong commitment to quality.
- Benefits: Enjoy a competitive salary, company vehicle, pension scheme, and perks like discounts and volunteer days.
- Why this job: Make a real impact in essential services across various sectors while developing your career.
- Qualifications: Experience in managing repairs, strong leadership skills, and a focus on health and safety compliance.
- Other info: Be part of a diverse team that values reliability and offers genuine growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide.
CLC is seeking an experienced and proactive Response Manager to support and lead our responsive works delivery across Huntingdon and surrounding areas. This key role will support the FDIS RAMS contract, ensuring safe, efficient and highâquality service delivery while maintaining strong relationships with our client and operational teams.
Key Responsibilities- Lead and coordinate responsive maintenance work to meet KPI and contractual requirements.
- Work closely with engineers, supervisors and the Contract Manager to allocate resources effectively.
- Ensure full compliance with Health & Safety legislation, policies and RAMS documentation.
- Carry out site inspections, audits and safety checks to maintain high standards.
- Monitor performance, generate reports and identify continuousâimprovement opportunities.
- Build and maintain positive relationships with client representatives, attending regular meetings.
- Provide leadership, guidance and support to engineering teams, including performance management.
- Oversee job costing, variations and commercial documentation in line with contract requirements.
- Experience managing responsive repairs or maintenance works.
- Strong understanding of Health & Safety compliance.
- Excellent organisational and planning skills.
- Ability to build strong relationships with clients and internal teams.
- Leadership experience with the ability to support and motivate teams.
- Effective communication and problemâsolving skills.
- Knowledge of FDIS or defenceâsector maintenance contracts.
- Technical background in engineering or building maintenance.
- IOSH/NEBOSH/SMSTS qualification (or equivalent).
- Proactive and solutionâfocused.
- Calm under pressure and adaptable.
- Strong customerâservice mindset.
- Detailâdriven with high standards of delivery.
- A competitive salary package
- Company vehicle + fuel card (business use)
- Pension scheme and life assurance
- 28 days' holiday + bank holidays
- Perkbox (discounts, perks & wellbeing offers)
- 1 paid volunteer day
- ÂŁ2000 referâaâfriend bonus after the referee passes probation
- Opportunities for development and progression across Axis CLC
Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You will be joining a team that values reliability, quality and social impact, offering longâterm stability, meaningful work and genuine opportunities to grow and progress in your career.
Many faces, one Axis CLC. We value diversity and are proud to be an equalâopportunity employer. If you need any adjustments during the hiring process, please let us know.
Response Manager employer: CLC
Contact Detail:
CLC Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Response Manager
â¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their projects and challenges, especially in responsive maintenance. This will help you tailor your answers and show that you're genuinely interested in the role.
â¨Tip Number 3
Practice your communication skills! Being able to articulate your thoughts clearly is crucial, especially when discussing your leadership experience and problem-solving abilities. Consider mock interviews with friends or mentors to boost your confidence.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Response Manager
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Response Manager role. Highlight your experience in managing responsive repairs and maintenance works, as well as any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your understanding of Health & Safety compliance and how you can build strong relationships with clients and teams. Let us know what makes you tick!
Showcase Your Problem-Solving Skills: In your application, donât forget to showcase your problem-solving skills. Give examples of how you've tackled challenges in previous roles, especially in high-pressure situations. We love candidates who can think on their feet and adapt!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen to join our team at Axis CLC!
How to prepare for a job interview at CLC
â¨Know Your Stuff
Make sure you brush up on your knowledge of responsive repairs and maintenance works. Familiarise yourself with the specific requirements of the FDIS RAMS contract, as well as Health & Safety compliance. This will show that you're not just a good fit for the role, but that youâre genuinely interested in what they do.
â¨Showcase Your Leadership Skills
As a Response Manager, you'll need to lead and motivate teams. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight how youâve built strong relationships with clients and internal teams, as this is crucial for the role.
â¨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you had to make quick decisions or resolve conflicts. Practising these responses will help you feel more confident during the interview.
â¨Ask Insightful Questions
At the end of the interview, donât forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.