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- Tasks: Support fire safety projects by managing compliance documents and coordinating with teams.
- Company: Join one of the UK's top property maintenance groups with a strong national presence.
- Benefits: Enjoy competitive salary, 25 days leave, perks, and opportunities for growth.
- Other info: Full training provided and a dynamic work environment awaits you.
- Why this job: Make a difference in social housing while developing your administrative skills.
- Qualifications: Previous admin experience and strong IT skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
CLC is one of the UK’s leading property maintenance and refurbishment groups with a turnover of c.£250m, around 1,000 employees and a national presence serving sectors such as social housing, defence, hotel and leisure, healthcare, education, and more.
The Role
We’re looking for an organised, detail-driven Contract Support Administrator to join our Walsall team on a 6-month Fixed Term Contract, supporting the delivery of fire compartmentation works within planned maintenance contracts for social housing providers. You’ll play a key role in ensuring all compliance-related documentation, such as asbestos reports, fire risk assessments and completion evidence, is gathered, verified and stored accurately. This role is essential in helping our operational teams deliver safe, compliant and efficient services across multiple contracts.
Responsibilities
- Access and download asbestos reports, Fire Risk Assessments (FRAs) and other compliance documents from client portals.
- Obtain accurate resident contact information to support scheduling and access arrangements.
- Retrieve completion reports and photographic evidence from specialist software systems.
- Maintain accurate, up-to-date records of completed works, outstanding actions and documentation status.
- Work closely with the Contracts Manager, schedulers and site teams to ensure administrative processes are completed efficiently.
- Prepare compliance packs and reports for internal use and client submission.
- Update trackers and databases to reflect project progress and compliance requirements.
- Support multiple contracts simultaneously, each with specific client systems and document expectations.
- Respond to internal and external queries professionally and in a timely manner.
- Maintain high levels of accuracy, confidentiality and data security in line with regulatory and company standards.
About You
- Previous administrative experience, ideally in construction, housing, planned maintenance or compliance.
- Strong IT skills, including Microsoft Excel, Outlook and Word.
- Experience using client portals or document management systems (e.g. Bolster, PlanRadar, Boris) is highly desirable.
- Excellent attention to detail and organisational skills.
- Ability to manage a high volume of tasks across multiple contracts.
- Confident communicator with a professional telephone and email manner.
- Able to work independently and collaboratively under the guidance of a Contracts Manager.
Qualifications
- GCSEs (or equivalent) in English and Maths, essential.
- NVQ or similar qualification in Business Administration or Customer Service — desirable.
- A DBS check may be required due to handling sensitive resident information.
- Full training on internal systems and client processes will be provided.
What We Offer
- Competitive salary.
- 25 days’ annual leave + bank holidays.
- Up to £2,000 colleague referral fee.
- Long-service awards.
- Perkbox - access to free coffees, cinema tickets, discounts and wellbeing offers.
- 1 paid volunteer day each year.
- Ongoing training, support and opportunities for progression, we promote from within.
Contract Support Administrator in Walsall employer: CLC Group Limited
Contact Detail:
CLC Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Administrator in Walsall
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with what they need. Practise common interview questions and think of examples that showcase your experience in administration and compliance.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Contract Support Administrator in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Support Administrator role. Highlight your previous administrative experience, especially in construction or compliance, and showcase your strong IT skills. We want to see how your background aligns with what we’re looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Walsall. Mention your attention to detail and organisational skills, and don’t forget to express your enthusiasm for supporting fire compartmentation works.
Show Off Your Tech Skills: Since this role involves using client portals and document management systems, make sure to mention any relevant software experience you have. If you've used tools like Bolster or PlanRadar, let us know! We love tech-savvy candidates.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at CLC!
How to prepare for a job interview at CLC Group Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of a Contract Support Administrator. Brush up on compliance documentation like asbestos reports and fire risk assessments, as well as any relevant software systems mentioned in the job description.
✨Show Off Your Organisational Skills
Prepare examples from your past experience that highlight your attention to detail and organisational abilities. Think about times when you managed multiple tasks or contracts simultaneously and how you kept everything on track.
✨Communicate Like a Pro
Practice your communication skills, both verbal and written. You’ll need to demonstrate a professional manner over the phone and in emails, so consider role-playing common scenarios with a friend to build your confidence.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company. This shows your genuine interest and helps you understand how you can contribute to their success, especially in supporting operational teams.