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For Companies At a Glance
- Tasks: Serve guests with a smile and recommend delicious food and drinks.
- Company: Join Dalata Hotel Group, Ireland's largest hotel group with exciting growth opportunities.
- Benefits: Enjoy a supportive work environment, training programmes, and career progression.
- Why this job: Be part of a vibrant team where your energy and attitude can shine.
- Qualifications: No prior hotel experience needed; just bring your enthusiasm and communication skills.
- Other info: Fluency in English and familiarity with fast-paced environments are a plus.
The predicted salary is between 20000 - 30000 £ per year.
We have a fantastic new vacancy for Food & Beverage Assistant in the excellent Clayton Hotel Manchester City Centre.
Objective of the Role
Reporting to the Junior Operations Manager, the F&B Assistant will provide a friendly and efficient service to the hotel guests.
Key Duties and Responsibilities
- Regular guests are known and greeted accordingly using their name.
- Ensure a good working knowledge of food and wine. Be able to make recommendations.
- Be friendly, courteous and professional at all times.
- Up-sell and maximise sales revenue whenever and wherever possible.
Requirements:
- Previous hotel experience in a 3/4 star hotel property is desired but not essential.
- Previous experience in a high volume/ fast paced environment.
- Fluent English and excellent communication skills.
- Micros Experience would be preferable.
About our culture:
Dalata Hotel Group – Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.
Food & Beverage Assistant employer: Clayton Hotel Manchester City Centre
Contact Detail:
Clayton Hotel Manchester City Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the Clayton Hotel's menu and beverage offerings. Knowing the details about their food and wine will help you make informed recommendations to guests, showcasing your expertise and enhancing their experience.
✨Tip Number 2
Practice your communication skills, especially in a friendly and professional manner. Engaging with guests and making them feel welcome is crucial in the hospitality industry, so consider role-playing scenarios with friends or family.
✨Tip Number 3
If you have access to any training resources or courses on customer service or food and beverage knowledge, take advantage of them. This will not only boost your confidence but also demonstrate your commitment to personal development when you apply.
✨Tip Number 4
Network with current or former employees of the Clayton Hotel or similar establishments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and responsibilities of a Food & Beverage Assistant. Tailor your application to highlight relevant experiences that demonstrate your ability to provide friendly and efficient service.
Highlight Relevant Experience: If you have previous experience in a hotel or fast-paced environment, make sure to emphasise this in your CV and cover letter. Use specific examples to showcase your skills in customer service and knowledge of food and wine.
Showcase Communication Skills: Since excellent communication skills are essential for this role, include examples in your application that demonstrate your ability to interact effectively with guests and colleagues. Mention any experience you have with upselling or making recommendations.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention how your values align with those of Dalata Hotel Group, such as teamwork and individual development.
How to prepare for a job interview at Clayton Hotel Manchester City Centre
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at the Clayton Hotel. Being able to discuss menu items confidently and make recommendations will impress your interviewers and show your enthusiasm for the role.
✨Showcase Your People Skills
As a Food & Beverage Assistant, you'll be interacting with guests regularly. Highlight your previous experience in customer service and provide examples of how you've created positive experiences for customers in the past.
✨Demonstrate Your Up-selling Techniques
Prepare to discuss how you can maximise sales revenue through up-selling. Share specific strategies you've used before, such as suggesting complementary items or promoting specials, to show your potential value to the team.
✨Emphasise Teamwork
The hospitality industry thrives on teamwork. Be ready to talk about your ability to work collaboratively with others, share experiences where you've supported colleagues, and how you contribute to a positive team environment.
