Job Ref: DAL6420
Branch: Clayton Hotel Manchester Airport
Location: Clayton Hotel Manchester Airport, Manchester
Salary/Benefits: Competitive Salary
Contract type: Fixed Term
Hours: Full Time
Shift pattern: Fixed Term, flexible working pattern required
Hours per week: 40
Posted date: 22/10/2026
Closing date: 30/11/2026
Key Duties and Responsibilities Effective account management of key accounts and agents within the conference, airline and Entertainment crew segments, ensuring the hotels capitalise on all opportunities from these existing accounts.
Collaborate with Account Management Team to nurture existing, and secure new opportunities following the Dalata sales process.
Develop and nurture relationships with key venues and studios that may have Crew / Out of House group requirements
Represent the hotels at sales team meetings, internal & external customer led events as appropriate.
Adoption of all available tools to support efficient ways of working including CRM, BI Tool, Market Intelligence Tools and Solver
Customer Facing- Owned Segments Develop and nurture relationships for the hotels with key national & global clients through ongoing account management.
Generate new business and accounts for all hotels
To participate fully in all sales activities including telesales, sales calls, MICE & airline entertaining, fam trips, social events, and overseas sales trips, as necessary.
Identification and management of new opportunities in your market in line with hotel strategy and across the wider Dalata portfolio.
Planning & Forecasting Collaborate with MICE & ENT Director of Sales on proactive sales strategy and identifying & analysing opportunities to ensure they fit with the hotels business strategy.
Undertake monthly tracking of Conference In House, Conference Out of House, Airline & Crew segments in the hotels to monitor enquiries and conversion levels.
Timely production of monthly & ad hoc reports.
Execute actions from quarterly sales activity plans to support business needs.
Requirements: Minimum 3 years' experience working within a similar position in hotels
Multi-site experience is a distinct advantage
Effective communicator
Be commercially aware with strong analytical skills, be able to understand key business indicators and competitive trends
Excellent organisation and planning skills
Ability to develop and build long lasting relationships through account management, and promote cross selling into Dalata hotel group
Experience of working with global clients & agencies
Sales focused and results driven
Knowledge of the Manchester market is preferable
Benefits Free employee meals on duty
50% Off F&B in all properties
€/£60 Employee rate on rooms for all Dalata owned hotels
30% Off Friends & Family rate
Extra annual leave day for every year worked (5 days to maximum of 5 days)
Employee Assistance Programme
Cycle to Work Scheme/Transport Schemes
Pension access (Ask your HR Manager for local pension information)
Development opportunities through our Dalata Academy to support your career journey
Staff appreciation Initiatives, fun team building activities and regular charity events
Performance-related bonus plan
About us
Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
TPBN1_UKCT
MICE & Entertainment Crew Sales Manager in Altrincham employer: Clayton Hotel Manchester Airport
At Dalata Hotel Group, we are committed to fostering a vibrant work culture that prioritises teamwork and professional growth. As a Revenue Manager, you will enjoy a range of benefits including free meals, generous discounts, and unique development opportunities through our Dalata Academy, all while contributing to an environment that values inclusivity and employee appreciation. Join us in shaping exceptional guest experiences and driving revenue strategies in a dynamic hospitality setting.
Contact Details:
Clayton Hotel Manchester Airport Recruitment Team
