At a Glance
- Tasks: Provide friendly service and assist guests with food and beverages.
- Company: Join the vibrant team at Clayton Hotel Cardiff, a leading 4-star hotel.
- Benefits: Enjoy free meals, discounts, and career development through Dalata Academy.
- Other info: Flexible hours and opportunities for career advancement await you!
- Why this job: Be part of a friendly team and grow your skills in hospitality.
- Qualifications: Previous experience in a fast-paced environment and excellent communication skills required.
The predicted salary is between 12 - 15 € per hour.
Considering applying for this job? Do not delay, scroll down and make your application as soon as possible to avoid missing out. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!
Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to the hotel guests.
Benefits:- Free employee meals on duty
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy - support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
- Regular guests are known and greeted accordingly, using their names.
- Ensure a good working knowledge of food and wine. Be able to make recommendations.
- Be friendly, courteous and professional at all times.
- Upsell and maximise sales revenue whenever and wherever possible.
- General cleaning of bar and restaurant.
- Serve guests with food and beverage.
- Previous experience is essential.
- Flexibility in working hours as the role includes mornings/evenings & weekends.
- Previous experience in a high-volume/fast-paced environment.
- Fluent English and excellent communication skills.
- Micros experience would be preferable.
- Experience in a hotel is preferable.
Clayton Hotel Cardiff is a 4 star hotel located in the heart of Cardiff city at the bottom of St. Marys Street. Location is everything at Clayton Hotel Cardiff, with the train and bus stations only a stone's throw away and the city's famous Principality Stadium only a short walk. Clayton Hotel is Cardiff's largest hotel boasting 216 bedrooms, 7 modern meeting and conference rooms all with natural daylight and à la carte restaurant and bar, all with beautiful panoramic views of the capital city.
This is an exciting time to join our Group and to be a part of a team, as we continue to expand throughout the UK and Ireland. We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process.
At Clayton Hotel Cardiff, everything we do is a little more personal. Located in Cardiff city centre, it's a place that has everything from food, culture and entertainment. Clayton Hotel Cardiff is located on St Mary Street, a short stroll from the city's most famous shopping centre, St. Davids Shopping Centre. Explore Cardiff Castle, enjoy a picnic in Bute Park, join a walking tour of the city or explore a little further afield to Cardiff Bay by foot or boat, the City is yours with all kinds of options.
Food & Beverage Assistant (casual) employer: Clayton Hotel Cardiff
Dalata Hotel Group is an exceptional employer, offering a vibrant work culture at the Clayton Hotel Cardiff, where employees are valued and supported through comprehensive training via the Dalata Academy. With benefits like free meals, generous discounts, and opportunities for career advancement, team members can thrive in a friendly environment that prioritises personal growth and employee appreciation. Located in the heart of Cardiff, the hotel provides easy access to the city's rich culture and entertainment, making it an ideal workplace for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant (casual)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dalata and their values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Assistant, you'll be interacting with guests all the time. Think about how you can make their experience memorable and practice some friendly conversation starters.
✨Tip Number 3
Be ready to showcase your flexibility! The role requires working various hours, so be prepared to discuss your availability and how you can adapt to the fast-paced environment at Clayton Hotel Cardiff.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Dalata family. Don’t miss out on this opportunity!
We think you need these skills to ace Food & Beverage Assistant (casual)
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to check out our website and learn about Dalata and the Clayton Hotel Cardiff. Understanding our values and what we stand for will help you tailor your application and show us why you're a great fit!
Show Off Your Experience:Make sure to highlight any previous experience in food and beverage roles, especially in high-volume environments. We want to see how your skills can contribute to our friendly team, so don’t hold back on showcasing your achievements!
Be Personable:Since this role is all about providing excellent service, let your personality shine through in your application. Use a friendly tone and share examples of how you've connected with guests or colleagues in the past. We love a good story!
Apply Online:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Dalata.
How to prepare for a job interview at Clayton Hotel Cardiff
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at the hotel. Being able to discuss menu items confidently and make recommendations will show your enthusiasm and knowledge, which is key for a Food & Beverage Assistant.
✨Showcase Your Experience
Prepare to discuss your previous experience in high-volume or fast-paced environments. Highlight specific situations where you provided excellent service or handled challenges effectively, as this will demonstrate your suitability for the role.
✨Practice Your Communication Skills
Since excellent communication is crucial, practice speaking clearly and confidently. You might even want to role-play common scenarios you could encounter, like greeting guests or upselling items, to showcase your friendly and professional attitude.
✨Emphasise Team Spirit
Dalata values teamwork, so be ready to share examples of how you've worked well with others in the past. Discussing your ability to collaborate and contribute to a positive work environment will resonate well with the interviewers.
