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- Tasks: Provide friendly service and upsell food and beverages to hotel guests.
- Company: Join Dalata, a vibrant hotel group that values teamwork and growth.
- Benefits: Enjoy free meals, discounts, and career development through our Dalata Academy.
- Other info: Opportunities for career advancement and participation in exciting team events.
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: No prior experience needed, just a passion for hospitality and a friendly attitude.
The predicted salary is between 10 - 12 £ per hour.
You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!
Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to the hotel guests.
Benefits:- Free employee meals on duty
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy - support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
- Regular guests are known and greeted accordingly, using their names.
- Ensure a good working knowledge of food and wine. Be able to make recommendations.
- Be friendly, courteous and professional at all times.
- Upsell and maximise sales revenue whenever possible.
Food & Beverage Assistant (casual) in Cardiff employer: Clayton Hotel Cardiff
Contact Detail:
Clayton Hotel Cardiff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant (casual) in Cardiff
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your local barista about job openings. You never know who might have the inside scoop on a Food & Beverage Assistant role at Dalata!
✨Tip Number 2
Get to know the company culture! Check out Dalata's social media and website to understand their vibe. When you apply through our site, show that you’re not just looking for any job, but that you genuinely want to be part of our friendly team.
✨Tip Number 3
Practice makes perfect! Before your interview, rehearse common questions and think about how your skills can shine in a Food & Beverage Assistant role. Remember, it’s all about showing off your personality and passion for service!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and professional, plus it keeps you fresh in the interviewer’s mind as they make their decision.
We think you need these skills to ace Food & Beverage Assistant (casual) in Cardiff
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re all about creating a welcoming atmosphere.
Tailor Your Application: Make sure to tailor your application to the Food & Beverage Assistant role. Highlight any relevant experience or skills that match what we're looking for, like customer service or knowledge of food and wine. This shows us you’re genuinely interested!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. We want to get to know you, but we also have a lot of applications to go through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Clayton Hotel Cardiff
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at Dalata. Being able to discuss menu items confidently and make recommendations will show your enthusiasm for the role and your commitment to providing excellent service.
✨Show Your Personality
As a Food & Beverage Assistant, friendliness is key! During the interview, let your personality shine through. Smile, maintain eye contact, and engage with the interviewer to demonstrate that you can create a welcoming atmosphere for guests.
✨Prepare for Situational Questions
Expect questions about how you would handle specific scenarios, like dealing with a difficult guest or upselling a product. Think of examples from past experiences where you successfully navigated similar situations to showcase your problem-solving skills.
✨Ask About Growth Opportunities
Dalata promotes from within, so express your interest in career development during the interview. Ask about training opportunities through the Dalata Academy and how you can progress within the company. This shows your ambition and desire to grow with the team.