At a Glance
- Tasks: Welcome guests with warmth and manage front office operations effectively.
- Company: Join Dalata Hotel Group, where hospitality meets career growth.
- Benefits: Free meals, discounts, extra annual leave, and development opportunities.
- Other info: Inclusive employer committed to personal and professional development.
- Why this job: Make a real impact in a supportive environment while enhancing your career.
- Qualifications: 1 year of experience in a similar role and excellent organisational skills.
The predicted salary is between 25000 - 27185 £ per year.
Reception Supervisor
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities.
If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits
- Free employee meals on duty
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata owned hotels
- 30% off the Friends & Family rate
- Extra AL day for every year worked (5 extra days to a maximum of 5 days)
- Employee Assistance Programme.
- Cycle to Work Scheme/Transport Schemes
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy- support your career journey
- Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
What You Will Do
- Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay from all department personnel.
- Assist in achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards.
- Help in efficiently and effectively managing front office departmental operations.
- Collaborate with the management team to maintain high morale among staff at all times.
What You Will Need
- 1 year of experience in a similar role.
- Excellent organizational skills with the ability to oversee and delegate tasks to others.
- A warm, friendly, and approachable personality when interacting with both staff and guests.
- The ability to work independently as well as part of a team.
- Experience with a 3/4 star hotel is desired but not essential
- A bout
- U s
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate.
We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people.
Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities.
We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer.
We actively encourage people from all backgrounds and abilities to apply to be part of our team.
However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Reception Supervisor in Cambridge employer: Clayton Hotel Cambridge
As a Commis Chef at Dalata, you will thrive in a supportive work culture that prioritises employee growth and development through the Dalata Academy. With a strong commitment to promoting from within, you will have access to valuable mentorship and exciting internal opportunities, making this an excellent place for those looking to enhance their culinary career.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor in Cambridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Clayton Hotel Cambridge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Clayton Hotel Cambridge
Don't be shy about reaching out to Clayton Hotel Cambridge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Supervisor in Cambridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Clayton Hotel Cambridge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Clayton Hotel Cambridge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
