At a Glance
- Tasks: Lead hotel operations and inspire your team to deliver exceptional service.
- Company: Join Dalata Hotel Group, where hospitality meets innovation.
- Benefits: Enjoy free meals, discounts, extra leave, and career development opportunities.
- Other info: Be part of an inclusive team that values growth and diversity.
- Why this job: Shape the culture of a thriving hotel and grow your leadership skills.
- Qualifications: 3-4 years in a senior hotel management role with strong people skills.
The predicted salary is between 31500 - 38500 £ per year.
Deputy General Manager
Are you a dynamic leader with a passion for hospitality?
At Dalata Hotel Group, we believe that great leadership is at the heart of hospitality.
Dalata Hotel Group is currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.
In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel.
If you are looking for the next opportunity or move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.
The Deputy General Manager will report to and support the General Manager in leading the daily operations of the hotel while motivating and guiding the team.
Benefits
- Free employee meals on duty
- 50% Off F&B in all properties
- €/£60 Employee rate on rooms for all Dalata owned hotels
- 30% Off Friends & Family rate
- Extra annual leave day for every year worked (5 days to maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- Pension access (Ask your HR Manager for local pension information)
- Development opportunities through our Dalata Academy to support your career journey
- Staff appreciation Initiatives, fun team building activities and regular charity events
Your Key Duties and Responsibilities
- Provide strategic support to the General Manager for all hotel operations.
- Directly lead the heads of departments.
- Ensure that all staff are consistently motivated and engaged to deliver exceptional service.
- Oversee succession planning by leading the development and continuous learning of hotel staff.
- Maintain the highest level of customer care within the property.
- Support the hotel's profitability and cost management efforts.
What You Will Need
- 3-4 years of experience in a Deputy, Operations or Senior Manager role within a large hotel.
- Experience in people leadership and motivation.
- Strong commercial awareness and experience in managing KPIs, targets, costs and revenues.
- Proven ability to develop and nurture talented employees.
- Strong communication skills, with comfort in contributing to the overall hotel strategy.
- Ability to develop and build relationships and influence at all levels of the organization.
About us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate.
We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people.
Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities.
We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group is an Inclusive Employer.
We actively encourage people from all backgrounds and abilities to apply to be part of our team.
However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Deputy General Manager in Cambridge employer: Clayton Hotel Cambridge
As a Commis Chef at Dalata, you will thrive in a supportive work culture that prioritises employee growth and development through the Dalata Academy. With a strong commitment to promoting from within, you will have access to valuable mentorship and exciting internal opportunities, making this an excellent place for those looking to enhance their culinary career.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in Cambridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Clayton Hotel Cambridge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Clayton Hotel Cambridge
Don't be shy about reaching out to Clayton Hotel Cambridge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager in Cambridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Clayton Hotel Cambridge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Clayton Hotel Cambridge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
