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- Tasks: Assist in delivering exceptional guest service for meetings and events.
- Company: Dalata Hotel Group is a growing hospitality brand focused on caring for guests.
- Benefits: Enjoy free meals, discounts, extra annual leave, and development opportunities.
- Why this job: Join a friendly team with growth potential and a focus on personal development.
- Qualifications: Experience in hospitality and customer service, strong organisational skills required.
- Other info: Inclusive employer encouraging applicants from all backgrounds.
The predicted salary is between 20000 - 30000 £ per year.
You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!
Benefits:
- Free employee meals on duty
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- SAYE (Save As You Earn Scheme)
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy - support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Job:
- Provide exceptional guest service in all Meetings & Events and Food & Beverage areas, ensuring that the agreed-upon standards are consistently met.
- Collaborate effectively as part of the team, being mindful of colleagues' needs and demonstrating flexibility with working hours.
- Actively promote sales within the department and throughout the hotel.
- Maintain safe working practices in the Meetings & Events areas, promptly addressing any spillages or safety hazards.
- Acquire in-depth knowledge of the department's standard operating procedures, especially regarding room setups.
What You'll Need:
- Experience working in hospitality.
- Experience working with customers.
- An excellent command of the English language.
- Excellent organisational skills.
- Experience working in a fast-paced environment.
- Be a strong team player.
About us:
Dalata Hotel Group brings the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we will keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
At Clayton Hotel Glasgow, everything we do is a little more personal. Whether that's getting to know you a little more or in the small gestures that make your stay that bit more memorable. We're always dedicated to experiences that are all about you. Located on the banks of the River Clyde, a short stroll from Buchanan Street shopping district, Glasgow Science Centre and OVO Hydro and Scottish Events Campus, it's a place with everything from food, culture and entertainment. With excellent transport links right on our doorstep, Clayton Hotel Glasgow is the perfect base to connect across the city.
Meeting & Events Assistant employer: Clayton Glasgow
Contact Detail:
Clayton Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Assistant
✨Tip Number 1
Familiarise yourself with Dalata's values and culture. Understanding their commitment to hospitality and employee development will help you align your responses during interviews and show that you're a great fit for the team.
✨Tip Number 2
Network with current or former employees of Dalata. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company and its work environment, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in hospitality and customer service. Be ready to share specific examples of how you've provided exceptional service or handled challenging situations, as this will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant experiences where you successfully managed multiple tasks or events. This will highlight your ability to thrive in a fast-paced environment, which is crucial for the Meeting & Events Assistant role.
We think you need these skills to ace Meeting & Events Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any roles where you demonstrated excellent organisational skills or worked in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your desire to grow within the Dalata Hotel Group. Mention specific skills that align with the job description, such as teamwork and flexibility.
Showcase Your Communication Skills: Since an excellent command of the English language is required, ensure your application is free from grammatical errors. Use clear and concise language to convey your enthusiasm for the role.
Highlight Your Team Player Attitude: In your application, provide examples of how you've successfully collaborated with colleagues in previous roles. This will demonstrate your ability to work effectively as part of a team, which is crucial for this position.
How to prepare for a job interview at Clayton Glasgow
✨Showcase Your Hospitality Experience
Make sure to highlight any previous experience you have in hospitality. Discuss specific roles and responsibilities that demonstrate your ability to provide exceptional guest service, as this is crucial for the Meeting & Events Assistant position.
✨Demonstrate Teamwork Skills
Since the role requires effective collaboration with colleagues, be prepared to share examples of how you've worked successfully in a team. Emphasise your flexibility and willingness to support others, which aligns with Dalata's values.
✨Familiarise Yourself with Standard Operating Procedures
Research common standard operating procedures in the hospitality industry, especially related to meetings and events. Showing that you understand these processes will demonstrate your commitment to maintaining high standards.
✨Prepare Questions About Development Opportunities
Dalata places a strong emphasis on career growth. Prepare thoughtful questions about the training and development opportunities available through the Dalata Academy, showing your eagerness to learn and grow within the company.
