At a Glance
- Tasks: Investigate and resolve customer complaints while collaborating with colleagues.
- Company: Leading wealth management firm focused on positive customer outcomes.
- Benefits: Competitive salary and the flexibility of remote work.
- Other info: Opportunity to grow in a supportive and dynamic environment.
- Why this job: Make a real difference by driving positive outcomes for customers.
- Qualifications: Experience in wealth management and strong analytical skills.
The predicted salary is between 35000 - 45000 £ per year.
⭐️ Complaints Officer 📍 Remote 💰 Competitive Salary Our client is a leading wealth management firm who are seeking a Complaints Officer to support the Head of Complaints.
This role is ideal for someone with a background in the wealth management space who enjoys investigating complex cases, analysing information, and driving positive customer outcomes.
You will manage complaints from initial review through to resolution, working closely with colleagues across the business to establish facts, assess potential customer impact, and determine appropriate next steps.
Role
Complaints Officer employer: Clayton Davies
As a leading national Independent Financial Advice firm, we pride ourselves on fostering a supportive and dynamic work environment in Cumbria. Our commitment to employee growth is evident through comprehensive training and development opportunities, alongside competitive compensation packages that include bonuses and benefits. Join us to be part of a culture that values collaboration, innovation, and the pursuit of excellence in financial planning.
