Clayton Davies Ltd is seeking an experienced Compliance & Complaints Specialist to join its Risk & Compliance function. The role focuses on regulated complaints handling, compliance and quality assurance, providing in-depth investigations rather than basic processing.
The position requires hands-on analysis of complex cases, thoughtful final responses, and robust root-cause analysis to identify patterns and drive improvements across teams.
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Senior Compliance & Complaints Investigator in Leeds employer: Clayton Davies Ltd
Join a dynamic and supportive team at our client's established financial advice business, where your role as an IFA Administrator will be pivotal in delivering exceptional client service. With a strong focus on professional development, the company fosters a collaborative work culture that encourages growth and innovation, all while ensuring compliance and high standards are met. Located in a thriving area, employees benefit from a vibrant work environment and opportunities to enhance their skills in the financial sector.