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- Tasks: Drive sales by identifying opportunities and selling cloud-based contact center solutions.
- Company: Join a dynamic team focused on innovative cloud solutions for businesses.
- Benefits: Enjoy competitive pay, flexible work options, and a supportive company culture.
- Why this job: Be part of a fast-paced environment where your sales skills can shine and make an impact.
- Qualifications: 3+ years in B2B sales, preferably in SaaS or telecom, with strong communication skills.
- Other info: Opportunity to work with cutting-edge technology and grow your professional network.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary: As an Account Executive you will be responsible for identifying new opportunities and selling cloud-based contact center solutions to businesses whilst building long-term client relationships. This role involves identifying customer needs, presenting tailored solutions, negotiating deals, and ensuring customer satisfaction throughout the sales cycle. Key Responsibilities: Sales & Business Development: Generate leads, qualify prospects, conduct product demos, and close deals. Solution Selling & Relationship Management: Understand customer needs, recommend tailored solutions, and build strong client relationships. Market Strategy: Stay informed on industry trends and competitors, attend events, and identify new business opportunities. Reporting & Documentation: Maintain CRM records and report on sales activities and pipeline status. Required Skills & Qualifications: Experience: 3+ years in B2B sales, ideally in SaaS, CCaaS, CX or telecom. Skills: Strong sales, communication, and relationship-building abilities. Technical Knowledge: Understanding of CCaaS solutions and customer service operations. CRM Proficiency: Experience with tools like Salesforce. Preferred Skills: Experience in SaaS or cloud-based solution sales. Familiarity with customer service or contact center operations.
Account Executive - CCaaS employer: Clayton Black
Contact Detail:
Clayton Black Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive - CCaaS
✨Tip Number 1
Familiarize yourself with the latest trends in CCaaS and cloud-based solutions. This knowledge will not only help you understand the market better but also allow you to engage in meaningful conversations with potential clients.
✨Tip Number 2
Network actively within the industry by attending relevant events and webinars. Building connections can lead to valuable referrals and insights that may help you identify new business opportunities.
✨Tip Number 3
Practice your solution-selling skills by role-playing different sales scenarios. This will prepare you for real-life situations where you need to tailor your pitch to meet specific customer needs.
✨Tip Number 4
Make sure you are proficient in using CRM tools like Salesforce. Being able to efficiently manage your leads and document your sales activities will demonstrate your organizational skills and commitment to the role.
We think you need these skills to ace Account Executive - CCaaS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in B2B sales, especially in SaaS or CCaaS. Emphasize your relationship-building skills and any relevant technical knowledge.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of customer needs and how you can provide tailored solutions. Mention specific examples of past successes in sales and client management.
Showcase Your Technical Knowledge: Highlight your familiarity with CCaaS solutions and customer service operations. If you have experience with CRM tools like Salesforce, be sure to mention it as well.
Research the Company: Before applying, research the company’s products and market strategy. Understanding their position in the industry will help you tailor your application and show your genuine interest.
How to prepare for a job interview at Clayton Black
✨Know Your Product Inside Out
Make sure you have a deep understanding of CCaaS solutions and how they can benefit potential clients. Be prepared to discuss specific features and how they address customer needs.
✨Demonstrate Your Sales Experience
Highlight your previous B2B sales experience, especially in SaaS or cloud-based solutions. Share specific examples of how you've successfully closed deals and built long-term client relationships.
✨Research the Company and Industry
Familiarize yourself with the company's position in the market, its competitors, and current industry trends. This will help you tailor your responses and show that you're proactive and knowledgeable.
✨Prepare Questions for the Interviewers
Have thoughtful questions ready about the company's sales strategy, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
