At a Glance
- Tasks: Lead an exciting indoor clay shooting experience while ensuring guests have a blast.
- Company: Join a vibrant team at Clays, where hospitality meets fun!
- Benefits: Earn £13.33 per hour plus tips, with amazing perks like 32 days holiday and discounts.
- Other info: Enjoy career growth opportunities and a supportive work environment.
- Why this job: Be part of unforgettable experiences and create lasting memories for our guests.
- Qualifications: Passion for hospitality and great communication skills are key!
The predicted salary is between 27600 - 27600 £ per year.
Clays floor teams are collaborative and highly skilled, heavily cross‑trained. We offer a unique indoor clay shooting experience, and our Shoot Captains bring that experience to life for our guests, ensuring every guest enjoys the game, the food & beverage, and a memorable visit.
Duties & Responsibilities
- You will be highly competent with our booking system.
- On occasion you may run the reception and bookings for the service.
- You will support the events team with group reservations.
- You will be crucial to the smooth success of our corporate events.
- Handle face‑to‑face customer enquiries as well as telephone and email queries in a polite, professional manner.
- When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service.
- Able to flex your skills across our multiple front‑of‑house roles.
Skills, Desired Qualifications & Attributes
- Host or hospitality reception / bookings management preferred but not essential.
- Previous food and beverage service experience, restaurant or bar.
- Always looking for opportunities to improve your knowledge and abilities.
- Passionate about hospitality and creating amazing experiences.
- A keen eye for detail with excellent written and verbal communication skills.
- Ability to build lasting relationships with colleagues and clients.
- Honest with strong moral principles.
- Take initiative, can solve problems calmly and work well under pressure.
- Someone who really enjoys interacting with people.
- Love and engage with incredible food and beverage.
What You’ll Get In Return
- This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution.
- Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service.
- Colleague Discounts: Enjoy a generous 50% discount during off‑peak periods and 25% during peak periods for you, your friends, and family.
- Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP.
- Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays.
- Celebration Day: An additional paid day off each year to celebrate something meaningful to you.
- Parental Leave: Market‑leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service.
- Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.
- Volunteer Day: A paid day off annually to give back to your local community.
- Birthday Gift: Choose a special gift to celebrate your birthday.
- Pension Scheme: Join our non‑contributory pension scheme with a minimum 3% contribution from us and 5% from you.
- Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme.
- Hospitality Discounts: Access exclusive discounts via Hospitality Rewards.
- Meals Provided: Free meals for colleagues working operational shifts.
Shoot Captain - Waiter employer: Clays
Clays is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture centred around collaboration and skill development, employees enjoy competitive salaries, generous holiday allowances, and unique benefits such as a Health Care Cash Plan and opportunities for career advancement through Clayers Academy. Located in a dynamic environment, Clays not only offers a rewarding role as a Shoot Captain but also fosters a sense of community with initiatives like Volunteer Days and a Birthday Gift programme.
StudySmarter Expert Advice🤫
We think this is how you could land Shoot Captain - Waiter
✨Tip Number 1
Get to know the company culture! Before your interview, check out Clays' social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of their unique experience.
✨Tip Number 2
Practice your people skills! As a Shoot Captain, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about times you've gone above and beyond for customers. This will highlight your commitment to creating amazing experiences, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Clays team. Don’t miss out on this opportunity!
We think you need these skills to ace Shoot Captain - Waiter
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences where you created memorable moments for guests, as this aligns perfectly with what we value at Clays.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without waffling on. Remember, less is often more!
Tailor Your Application:Make sure to customise your application for the Shoot Captain role. Mention specific duties from the job description that excite you, and explain how your background makes you a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Clays!
How to prepare for a job interview at Clays
✨Know the Experience Inside Out
Familiarise yourself with Clays' unique indoor clay shooting experience. Understand how the Shoot Captain role enhances this experience for guests. Be ready to discuss how you can contribute to making every visit memorable.
✨Showcase Your Hospitality Skills
Highlight your previous food and beverage service experience, even if it's not extensive. Share specific examples of how you've created amazing experiences for customers in the past, and be prepared to discuss how you handle face-to-face enquiries and bookings.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to solve problems calmly under pressure. Whether it’s managing a busy reception or dealing with customer queries, be ready to share these experiences and how they showcase your initiative and ability to stay composed.
✨Engage with the Team Spirit
Clays values collaboration, so express your enthusiasm for working as part of a team. Discuss how you’ve built lasting relationships with colleagues and clients in the past, and how you plan to bring that same energy to the Shoot Captain role.
