At a Glance
- Tasks: Lead an exciting indoor clay shooting experience and ensure guests have a blast.
- Company: Join a vibrant team at Clays, where collaboration is key.
- Benefits: Earn £13.33 per hour plus tips, with amazing perks like 32 days holiday.
- Other info: Enjoy career growth opportunities and fantastic discounts on food and drinks.
- Why this job: Create unforgettable experiences while working in a fun, dynamic environment.
- Qualifications: Hospitality experience is a plus, but passion for service is what we value most.
The predicted salary is between 27600 - 27600 £ per year.
Clays floor teams are collaborative and highly skilled, heavily cross‑trained. We offer a unique indoor clay shooting experience, and our Shoot Captains bring that experience to life for our guests, ensuring every guest enjoys the game, the food & beverage, and a memorable visit.
Duties & Responsibilities
- You will be highly competent with our booking system.
- On occasion you may run the reception and bookings for the service.
- You will support the events team with group reservations.
- You will be crucial to the smooth success of our corporate events.
- Handle face‑to‑face customer enquiries as well as telephone and email queries in a polite, professional manner.
- When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service.
- Able to flex your skills across our multiple front‑of‑house roles.
Skills, Desired Qualifications & Attributes
- Host or hospitality reception / bookings management preferred but not essential.
- Previous food and beverage service experience, restaurant or bar.
- Always looking for opportunities to improve your knowledge and abilities.
- Passionate about hospitality and creating amazing experiences.
- A keen eye for detail with excellent written and verbal communication skills.
- Ability to build lasting relationships with colleagues and clients.
- Honest with strong moral principles.
- Take initiative, can solve problems calmly and work well under pressure.
- Someone who really enjoys interacting with people.
- Love and engage with incredible food and beverage.
What You’ll Get In Return
- We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution.
- Other Great Benefits Include:
- Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service.
- Colleague Discounts: Enjoy a generous 50% discount during off‑peak periods and 25% during peak periods for you, your friends, and family.
- Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP.
- Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays.
- Celebration Day: An additional paid day off each year to celebrate something meaningful to you.
- Parental Leave: Market‑leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service.
- Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.
- Volunteer Day: A paid day off annually to give back to your local community.
- Birthday Gift: Choose a special gift to celebrate your birthday.
- Pension Scheme: Join our non‑contributory pension scheme with a minimum 3% contribution from us and 5% from you.
- Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme.
- Hospitality Discounts: Access exclusive discounts via Hospitality Rewards.
- Meals Provided: Free meals for colleagues working operational shifts.
Shoot Captain - Waiter in London employer: Clays
Clays is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture centred around collaboration and skill development, Shoot Captains enjoy competitive pay, extensive holiday allowances, and unique benefits such as a Health Care Cash Plan and opportunities for career advancement through Clayers Academy. Located in a dynamic environment, employees can thrive while creating memorable experiences for guests, all while being supported by a strong community ethos.
StudySmarter Expert Advice🤫
We think this is how you could land Shoot Captain - Waiter in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Clays' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Shoot Captain, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Be ready to showcase your flexibility! Highlight your ability to juggle multiple roles and tasks during the interview. Share examples of how you've adapted in fast-paced environments before.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Clays team right from the start!
We think you need these skills to ace Shoot Captain - Waiter in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating amazing guest experiences, as this is key to what we do at Clays.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without waffling on. Remember, less is often more!
Tailor Your Application:Make sure to customise your application to fit the Shoot Captain role. Mention specific duties from the job description that you’re excited about and how your background aligns with them. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Clays
✨Know the Experience Inside Out
Familiarise yourself with Clays' unique indoor clay shooting experience. Understand the full 12 steps of the game and how food and beverage service integrates into it. This knowledge will help you engage confidently during the interview.
✨Showcase Your People Skills
Since the role involves a lot of interaction with guests, be prepared to share examples of how you've built relationships in previous roles. Highlight your ability to handle face-to-face enquiries and resolve issues calmly under pressure.
✨Demonstrate Flexibility and Initiative
Clays values team members who can adapt across various front-of-house roles. Be ready to discuss times when you've taken the initiative or solved problems creatively. This shows you're a proactive team player.
✨Express Your Passion for Hospitality
Let your enthusiasm for creating amazing experiences shine through. Talk about what excites you about the hospitality industry and how you can contribute to making every guest's visit memorable.
