Front of House Team Member - Shoot Captain

Front of House Team Member – Shoot Captain

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. With ample opportunities for personal development and top‑notch training, Clays values integrity, fun, and teamwork.

About

Clays is committed to creating an inclusive workplace that celebrates diversity and fosters collaboration. We give our guests an unforgettable experience while supporting career growth for our team.

Summary of Position & Key Attributes

As a Shoot Captain you will bring the Clays experience to life for our guests. You will lead a section of gaming pegs, manage the guest journey, and support food & beverage services. Previous hosting and serving experience is helpful.

Duties & Responsibilities

• Highly competent with our booking system.
• Occasionally run the reception and bookings for service.
• Support the events team with group reservations.
• Play a crucial role in the smooth success of corporate events.
• Handle face‑to‑face customer enquiries as well as telephone and email queries politely and professionally.
• Deliver the full 12 steps of the game and Food & Beverage service when running a section of gaming pegs.
• Flex your skills across multiple front‑of‑house roles.

Skills, Desired Qualifications & Attributes

• Host or hospitality reception / bookings management preferred but not essential.
• Previous food and beverage service experience, restaurant or bar.
• Always looking for opportunities to improve knowledge and abilities.
• Passionate about hospitality and creating amazing experiences.
• Keen eye for detail with excellent written and verbal communication skills.
• Ability to build lasting relationships with colleagues and clients.
• Honest with strong moral principles.
• Take initiative, solve problems calmly, and work well under pressure.
• Enjoy interacting with people.
• Love and engage with incredible food and beverage.

What You’ll Get In Return

Competitive base salary of £12.50 per hour and weekly Tronc service charge distribution.

Other Great Benefits

• Holiday: 32 working days pro‑rata each year, increasing up to a maximum of 36 days with length of service.
  • Colleague Discounts: 50% discount during off‑peak periods and 25% during peak periods for you, your friends, and family.
  • Paid Breaks: Compensated for your breaks.
  • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP.
  • Career Growth: Advance with Clayers Academy, our online learning platform, and earn globally recognised qualifications funded by Clays.
  • Celebration Day: An additional paid day off each year to celebrate something meaningful to you.
  • Parental Leave: Market‑leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service.
  • Employee Assistance: Access to a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.
  • Volunteer Day: A paid day off annually to give back to your local community.
  • Birthday Gift: Choose a special gift to celebrate your birthday.
  • Pension Scheme: Join our non‑contributory pension scheme with a minimum 3% contribution from us and 5% from you.
  • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme.
  • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards.
  • Meals Provided: Free meals for colleagues working operational shifts.

Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Management and Manufacturing

Industry

• Hospitality