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For Companies At a Glance
- Tasks: Lead exciting events from planning to execution, creating unforgettable experiences.
- Company: Join Clays, the ultimate indoor clay shooting and cocktail bar experience.
- Benefits: Enjoy a competitive salary, generous holiday, and fantastic discounts.
- Why this job: Be part of a vibrant team that values creativity and personal growth.
- Qualifications: 4+ years in events management with a passion for hospitality.
- Other info: Work in a fun, inclusive environment with great career advancement opportunities.
The predicted salary is between 32000 - 35000 ÂŁ per year.
Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we’re excited to share our love for British charm and competitive gaming with the world.
Careers at Clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top‑notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you’re seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you!
At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you’re passionate about making a positive impact, we’d love to hear from you!
Summary of Position
Our Events Manager will work across the Clays group, delivering client events from strategy and planning through to in‑venue execution. This role oversees the full lifecycle of client engagement – from initial calls and site visits to the seamless delivery of in‑venue and external company events. It will work across all Clays sites and report to the Group Events Manager. This role demands a sharp focus on operational excellence, creativity, and multitasking.
Duties & Responsibilities
- Event Strategy & Client Engagement: Lead the entire client journey, from initial inquiry calls and strategy sessions to site visits and seamless in‑venue execution.
- Ambassador: Act as the face of the brand during networking, tastings, and external events, ensuring best‑in‑class hospitality at every touchpoint.
- Account Excellence: Manage all client queries with a high standard response, and respond within 8‑12 hours, ensuring a premium and professional booking experience.
- External Programming: Oversee the planning and delivery of on‑site and external company events, representing the brand with consistency outside of our physical venues.
- Technical & Aesthetic Ownership: Responsible for the “look and feel” of events, including managing sound, lighting changes, and venue aesthetics to ensure every experience is on‑brand.
- Communication: Prepare and distribute detailed function sheets, ensuring all relevant details are passed to management, front‑of‑house, and kitchen teams.
- Information Flow: Master the flow of data through in‑house systems, ensuring accurate communication and swift escalation when necessary.
- Culture of Improvement: Drive a “continuous improvement” mindset through regular team shadowing and the development of clear, scalable SOPs across the group.
- Performance Tracking: Meet and exceed personal and company KPIs.
- Analysis: Provide regular updates to the Associate Director of Experience on event performance, on‑the‑ground learnings, and upcoming quarterly landscapes.
- Administrative Rigour: Maintain meticulous standards across all booking platforms and project management tools (Salesforce, Monday.com, etc.).
- Operational Agility: Maintain a flexible approach to support the business, including leading high‑profile events after hours or over weekends when required.
Skills, Desired Qualifications & Attributes
- At least 4 years of experience working in a similar role in events & hospitality management.
- Always looking for opportunities to improve your knowledge and abilities.
- A track record showing strong initiative, creativity, and improved efficiency in a similar business, while keeping scalable growth in mind.
- Possess a positive, polite, strategic, motivated and trustworthy outlook whilst at work, with honesty and strong moral principles.
- A keen eye for detail with excellent written and verbal communication skills.
- Have the initiative to problem‑solve and propose creative and better ideas to be more efficient as we grow as a team and company.
- Have great organisational skills with the ability to manage and prioritise your workload and different tasks.
- Punctual and reliable with a flexible approach to work.
- Adept in PowerPoint, Excel and Microsoft Word.
- Knowledge and understanding of Salesforce, Sevenrooms, Tevalis, Monday.com & Canva is desired.
What You’ll Get In Return
- Competitive Salary: A base salary of £32,000 plus a 10% performance‑related bonus.
- Service Charge: weekly service charge paid as Tronc.
- Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service.
- Colleague Discounts: Enjoy a generous 50% discount during off‑peak periods and 25% during peak periods for you, your friends, and family.
- Health Care Cash Plan: Up to ÂŁ995 for reclaimable appointments & treatments, and access to a Virtual GP.
- Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business.
- Celebration Day: An additional paid day off each year to celebrate something meaningful to you.
- Parental Leave: Market‑leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service.
- Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.
- Volunteer Day: A paid day off annually to give back to your local community.
- Birthday Gift: Choose a special gift to celebrate your birthday.
- Pension Scheme: Join our non‑contributory pension scheme with a minimum 3% contribution from us and 5% from you.
- Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme.
- Hospitality Discounts: Access exclusive discounts via Hospitality Rewards.
- Meals Provided: Free meals for colleagues working operational shifts.
Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment!
Events Manager employer: Clays
Contact Detail:
Clays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Manager
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to those already in the events scene. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or clients, let your passion for events shine through. Share your ideas and experiences; it’s all about making a memorable impression!
✨Tip Number 3
Be proactive! If you see an event you’d love to work on, reach out directly to the company. Express your interest and how you can contribute to their vision. It shows initiative and enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who embody our values. Your next adventure at Clays could be just a click away!
We think you need these skills to ace Events Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for events and hospitality shine through! We want to see how your love for creating amazing experiences aligns with our values at Clays.
Tailor Your Application: Make sure to customise your CV and cover letter for the Events Manager role. Highlight relevant experience and skills that match what we're looking for, like your knack for multitasking and creativity in event planning.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see your qualifications and how you fit into our team at Clays.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Clays!
How to prepare for a job interview at Clays
✨Know Your Events Inside Out
Before the interview, dive deep into Clays' unique offerings and recent events. Familiarise yourself with their approach to client engagement and how they create amazing experiences. This will not only show your enthusiasm but also help you discuss how your skills align with their values.
✨Showcase Your Creativity
As an Events Manager, creativity is key! Prepare examples of past events you've managed, highlighting your innovative ideas and problem-solving skills. Be ready to discuss how you can bring fresh concepts to Clays and enhance their event strategy.
✨Emphasise Teamwork and Collaboration
Clays values a collaborative culture, so be sure to share experiences where you've successfully worked in a team. Discuss how you foster positive relationships and support your colleagues, as this aligns perfectly with their commitment to teamwork and personal development.
✨Prepare Questions That Matter
At the end of the interview, have thoughtful questions ready that reflect your interest in Clays' growth and culture. Ask about their plans for expanding events or how they ensure continuous improvement within the team. This shows you're genuinely invested in being part of their journey.