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- Tasks: Serve food and drinks while ensuring an amazing experience for guests.
- Company: Clays, a vibrant indoor clay shooting and cocktail bar.
- Benefits: Competitive pay, generous holiday, discounts, and career growth opportunities.
- Other info: Enjoy free meals, recognition rewards, and a supportive work environment.
- Why this job: Join a fun team and create memorable experiences in a lively atmosphere.
- Qualifications: Great communication skills and a passion for hospitality.
The predicted salary is between 13 - 13 £ per hour.
About Clays: Clays offers an indoor clay shooting experience and cocktail bar, combining British clay target shooting with a vibrant social atmosphere. We focus on safety, fun, and accessibility for all guests and value integrity, teamwork, and personal development for our team.
Summary of Position & Key Attributes: Floor Team members manage food & beverage service in a fast‑paced environment, collaborating with kitchen and bar crews. The role requires self‑drive, high customer service standards, and openness to training and progression.
Duties & Responsibilities:
- Serving food and beverage with high customer service
- Executing the service wheel perfectly
- Checking in with guests to ensure satisfaction
- Presenting the F&B kiosk and instructing guests on use
- Cooperating and communicating effectively with bar, host, and kitchen staff
- Striving for best customer satisfaction
- Executing private and corporate events
- Memorising drink & food specifications
- Understanding and communicating business technology to guests
- Maintaining health & safety expectations
- Making recommendations based on knowledge and training
- Setting up for service
- Completing the Clayers Academy curriculum
- Acting as a brand champion, maintaining standards at all times
Skills and Desired Qualifications:
- Excellent communication skills
- Ability to work under pressure
- Passion for the food & beverage industry
- Experience in a high volume bar or restaurant preferred but not essential
- 1 year of hospitality industry experience
- Interest and drive for hospitality
- Continuous learning mindset
- Passion for creating an amazing experience
- Attention to detail with strong written and verbal communication
- Ability to build lasting relationships with colleagues and clients
- Honesty and strong moral principles
- Initiative, problem‑solving, and calm under pressure
Compensation & Benefits:
- Competitive base salary £13.17 per hour plus weekly Tronc service charge distribution.
- Holiday: 32 working days pro rata per year, including bank holidays, increasing up to 36 days with service length.
- Colleague Discounts: 50 % off during off‑peak and 25 % off during peak periods.
- Health Care Cash Plan: Reclaimable up to £995 and access to a virtual GP.
- Career Growth: Advance through Clayers Academy and earn globally recognised qualifications funded by Clays.
- Celebration Day: One paid day off per year to celebrate something meaningful.
- Parental Leave: 13 weeks at 100 % pay for maternity, adoption, paternity, and partner leave after 12 months of service.
- Employee Assistance: 24/7 support service and up to 8 counselling sessions.
- Volunteer Day: Paid day off annually to give back to the local community.
- Birthday Gift: Choose a special gift to celebrate your birthday.
- Pension Scheme: Non‑contributory scheme with a minimum 3 % company contribution and 5 % employee contribution.
- Recognition and Incentives: Team recognition and rewards through the Shooting Stars programme.
- Hospitality Discounts: Access to exclusive discounts via Hospitality Rewards.
- Meals Provided: Free meals for colleagues on operational shifts.
Server employer: Clays The City
Contact Detail:
Clays The City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Get to know the company culture! Before your interview, check out Clays' vibe on social media or their website. This will help you connect with the team and show that you're genuinely interested in being part of their fun and vibrant atmosphere.
✨Tip Number 2
Practice your customer service skills! Since the role is all about high standards in service, think of examples from your past experiences where you went above and beyond for a guest. This will help you stand out during the interview.
✨Tip Number 3
Be ready to show your passion for the food and beverage industry! Share your favourite experiences or what excites you about working in hospitality. This enthusiasm can really make a difference in how you're perceived by the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the opportunity!
We think you need these skills to ace Server
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the food and beverage industry shine through. We want to see that you’re excited about creating amazing experiences for our guests!
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the role. Mention any previous hospitality experience or customer service roles that showcase your ability to thrive in a fast-paced environment.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Clays family!
How to prepare for a job interview at Clays The City
✨Know Your Stuff
Familiarise yourself with Clays' offerings, especially the food and beverage menu. Being able to discuss specific items and make recommendations will show your passion for the industry and your commitment to providing excellent customer service.
✨Showcase Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've successfully collaborated with others in past jobs. Highlighting your ability to communicate effectively with kitchen and bar staff will demonstrate that you understand the importance of a cohesive team.
✨Emphasise Your Customer Focus
Prepare to discuss how you ensure guest satisfaction. Think of instances where you went above and beyond for customers, as this aligns perfectly with Clays' focus on creating an amazing experience for guests.
✨Be Open to Learning
Clays values personal development, so express your eagerness to learn and grow within the company. Mention any relevant training or courses you've completed, and be enthusiastic about the opportunity to advance through the Clayers Academy.