At a Glance
- Tasks: Serve food and drinks while ensuring an amazing customer experience in a lively environment.
- Company: Join Clays, where clay shooting meets a vibrant cocktail bar atmosphere.
- Benefits: Earn £13.17 per hour, enjoy 32 days holiday, and receive health care support.
- Other info: Enjoy free meals, discounts, and a supportive work culture focused on personal development.
- Why this job: Be part of a fun team, learn new skills, and grow your career in hospitality.
- Qualifications: Great communication skills and a passion for the food and beverage industry.
The predicted salary is between 27000 - 28000 £ per year.
About Clays
Clays offers an indoor clay shooting experience and cocktail bar, combining British clay target shooting with a vibrant social atmosphere. We focus on safety, fun, and accessibility for all guests and value integrity, teamwork, and personal development for our team.
Summary of Position & Key Attributes
Floor Team members manage food & beverage service in a fast‑paced environment, collaborating with kitchen and bar crews. The role requires self‑drive, high customer service standards, and openness to training and progression.
Duties & Responsibilities
- Serving food and beverage with high customer service
- Executing the service wheel perfectly
- Checking in with guests to ensure satisfaction
- Presenting the F&B kiosk and instructing guests on use
- Cooperating and communicating effectively with bar, host, and kitchen staff
- Striving for best customer satisfaction
- Executing private and corporate events
- Memorising drink & food specifications
- Understanding and communicating business technology to guests
- Maintaining health & safety expectations
- Making recommendations based on knowledge and training
- Setting up for service
- Completing the Clayers Academy curriculum
- Acting as a brand champion, maintaining standards at all times
Skills and Desired Qualifications
- Excellent communication skills
- Ability to work under pressure
- Passion for the food & beverage industry
- Experience in a high volume bar or restaurant preferred but not essential
- 1 year of hospitality industry experience
- Interest and drive for hospitality
- Continuous learning mindset
- Passion for creating an amazing experience
- Attention to detail with strong written and verbal communication
- Ability to build lasting relationships with colleagues and clients
- Honesty and strong moral principles
- Initiative, problem‑solving, and calm under pressure
Compensation & Benefits
- Competitive base salary £13.17 per hour plus weekly Tronc service charge distribution.
- Holiday: 32 working days pro rata per year, including bank holidays, increasing up to 36 days with service length.
- Colleague Discounts: 50% off during off‑peak and 25% off during peak periods.
- Health Care Cash Plan: Reclaimable up to £995 and access to a virtual GP.
- Career Growth: Advance through Clayers Academy and earn globally recognised qualifications funded by Clays.
- Celebration Day: One paid day off per year to celebrate something meaningful.
- Parental Leave: 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service.
- Employee Assistance: 24/7 support service and up to 8 counselling sessions.
- Volunteer Day: Paid day off annually to give back to the local community.
- Birthday Gift: Choose a special gift to celebrate your birthday.
- Pension Scheme: Non‑contributory scheme with a minimum 3% company contribution and 5% employee contribution.
- Recognition and Incentives: Team recognition and rewards through the Shooting Stars programme.
- Hospitality Discounts: Access to exclusive discounts via Hospitality Rewards.
- Meals Provided: Free meals for colleagues on operational shifts.
Server in London employer: Clays The City
Clays is an exceptional employer that prioritises the well-being and development of its team members, offering a vibrant work culture where safety, fun, and integrity are at the forefront. With competitive pay, extensive benefits including generous holiday allowances, career growth through the Clayers Academy, and unique perks like a Celebration Day and Volunteer Day, Clays fosters an environment where employees can thrive both personally and professionally while enjoying the dynamic atmosphere of the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Server in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Clays' vibe online. Understanding their focus on safety, fun, and teamwork will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving food and drinks, think of scenarios where you can showcase your ability to handle pressure and keep guests happy. Role-play with a mate if you need to!
✨Tip Number 3
Show off your passion for hospitality! When you're chatting with the team, share your experiences and what excites you about working in the food and beverage industry. Let them see your enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Clays family!
We think you need these skills to ace Server in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the food and beverage industry! Share any experiences that highlight your love for hospitality, whether it's a memorable job or a fun event you organised.
Tailor Your Application:Make sure to customise your application to fit the role of Server at Clays. Highlight relevant skills and experiences that align with our focus on customer service and teamwork.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your experience and skills without having to decipher complex sentences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Clays The City
✨Know the Company
Before your interview, take some time to research Clays. Understand their values, like teamwork and integrity, and how they create a vibrant atmosphere for guests. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on high customer service standards, prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle pressure and maintain a positive attitude.
✨Demonstrate Your Passion for Hospitality
Clays is looking for someone who is genuinely passionate about the food and beverage industry. Be ready to discuss why you love this field and how you keep learning and growing within it. Share any relevant experiences that showcase your enthusiasm.
✨Practice Communication and Teamwork
Effective communication is key in this role. During the interview, practice clear and concise communication. Also, be prepared to discuss how you’ve successfully collaborated with others in a fast-paced environment, as teamwork is essential at Clays.
