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- Tasks: Serve food and drinks while delivering top-notch customer service in a vibrant environment.
- Company: Join a dynamic hospitality brand known for its fun and engaging atmosphere.
- Benefits: Competitive pay, generous holiday, health care plan, and career growth opportunities.
- Other info: Enjoy free meals, discounts, and a supportive work culture with great training.
- Why this job: Be part of an exciting team and develop your skills in the hospitality industry.
- Qualifications: Experience in hospitality is a plus, but passion and a willingness to learn are key.
The predicted salary is between 27000 - 28000 £ per year.
Our Floor Team is key to the execution of our competitive socialising experience and the Food & Beverage delivery in a fast-paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency.
Day to day duties will involve:
- Preparation for general service
- Setting up for private events
- Execution during service hours
- Maintaining high hygiene and safety policies
We are looking for a self-driven individual that strives for excellence, ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working.
Duties & Responsibilities:
- Serving food and beverage in a professional manner with high level of customer service
- Perfect execution of our service wheel
- Checking with guests to ensure they are enjoying their food and drinks
- Presenting our F&B Kiosk and showing the guests how to use it
- Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner
- Always strive towards best customer satisfaction
- Execution of private and corporate events
- Committing drink & food specifications to memory
- Understanding of our technology
- Communicating the business and technology to our guests
- Maintaining H&S expectations
- Making incredible recommendations based on your knowledge and training
- Setting up for service
- Completing curriculum of the Clayers Academy
- Be a brand champion maintaining expectations and delivery at all times
Skills and desired qualifications:
- Able to demonstrate excellent communication skills
- Able to work under pressure
- Passionate about the food & beverage industry
- Experience in a high volume bar or restaurant is preferred but not essential
- 1 year of experience in the hospitality industry
- Demonstrate an interest and drive for the hospitality industry
- Always looking for opportunities to improve your knowledge and abilities
- Passionate about hospitality and creating amazing experiences
- A keen eye for detail with excellent written and verbal communication skills
- Ability to build lasting relationships with colleagues and clients
- Honest with strong moral principles
- Take initiative, can solve problems calmly and work well under pressure
What you’ll get in return:
- Competitive base salary £13.17 per hour plus weekly Tronc service charge distribution
- 32 working days’ holiday pro rata each year, including bank holidays, increasing allocation up to a maximum of 36 days with length of service
- 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family
- Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP
- Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business
- Celebration Day: An additional paid day off each year to celebrate something meaningful to you
- Market-leading parental leave policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service
- Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme
- A paid day off annually to give back to your local community
- Choose a special gift to celebrate your birthday
- Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you
- Enjoy team recognition and rewards through our Shooting Stars programme
- Access exclusive discounts via Hospitality Rewards
- Free meals for colleagues working operational shifts
Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Server employer: Clays Canary Wharf
Contact Detail:
Clays Canary Wharf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your communication skills! As a server, you'll need to interact with guests and team members. Role-play common scenarios with friends to build confidence.
✨Tip Number 3
Show your passion for hospitality! During interviews, share your experiences and what excites you about working in the food and beverage industry. Let your enthusiasm shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to embark on this exciting journey with us.
We think you need these skills to ace Server
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for the food and beverage industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about creating amazing experiences for our guests.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the role. If you've worked in a high-volume bar or restaurant, mention it! We love seeing how your background aligns with what we're looking for.
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality come through in your writing. We’re looking for self-driven individuals who can communicate effectively, so show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Clays Canary Wharf
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the food and beverage offerings. This shows your passion for the industry and helps you answer questions about menu items confidently.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure guest satisfaction.
✨Show Your Team Spirit
Since this role involves working closely with kitchen and bar staff, be ready to discuss how you collaborate with others. Share instances where teamwork led to a successful outcome in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about training opportunities or how they support career growth within the hospitality sector.