At a Glance
- Tasks: Partner with top SaaS companies to drive growth and expand Clay's impact.
- Company: Join a dynamic team at Clay, a leader in innovative SaaS solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Thriving environment for creative thinkers eager to make a difference.
- Why this job: Be a strategic partner and shape the future of customer success with cutting-edge tools.
- Qualifications: Experience in B2B SaaS, strong customer engagement skills, and a passion for innovation.
The predicted salary is between 60000 - 80000 £ per year.
As one of Clay’s Enterprise Growth Strategists, you’ll partner with some of the fastest‑growing SaaS companies in the world to define, scale, and continuously expand their Clay strategy. You’ll work directly with senior GTM leaders to:
- Map their growth priorities
- Translate those into actionable Clay use cases
- Expand Clay into new teams and workflows
- Shape the roadmap of both their GTM engine and Clay itself
You are not just supporting customers; you’re a strategic business partner, trusted advisor, and internal product voice.
What You’ll Do
- Onboard with velocity & vision: Guide customers to their first “aha” moment in Clay, ensuring fast time‑to‑value while positioning Clay as a long‑term strategic lever.
- Be a growth partner: Act as an extension of our customers’ GTM teams by co‑creating new plays, uncovering fresh use cases, and helping them stay ahead of their competitors.
- Drive ongoing adoption & expansion: Continuously identify opportunities for Clay across sales, revops, marketing, and CX, expanding Clay’s footprint within the org.
- Shape renewal outcomes: By driving outsized value, ensure every customer sees Clay as indispensable, leading to strong renewals and multi‑team expansions.
- Influence our roadmap: Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer‑driven innovation to Clay.
- Build new programs from scratch: Design scalable frameworks, playbooks, and initiatives for future Enterprise customers.
What You’ll Bring
This role is for someone who wants to sit at the intersection of customer strategy, product vision, and GTM innovation and help some of the fastest‑growing companies in the world find their edge with Clay.
- Strategic, product‑minded thinking: You don’t just solve today’s problem; you see around corners, help customers envision what’s next, and connect their roadmap to ours.
- Deep GTM fluency: You’ve lived in B2B SaaS and can speak the language of revops, sales, and marketing leaders. Bonus if you’ve held an in‑house GTM operator role.
- Customer obsession with business savvy: You’ve worked directly with customers (not just managed accounts) and you know how to build trust, challenge thinking, and deliver impact.
- Builder DNA: You thrive in ambiguity, love creating structure where none exists, and get energy from designing processes and teams from 0 → 1.
- Passion for Clay: You believe in our mission and are excited to evangelize Clay as if it were your own product.
Growth Strategist, Enterprise (Customer Success) in London employer: claylabs
At Clay, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. As a Growth Strategist, you'll not only engage with leading SaaS companies but also enjoy ample opportunities for professional development and innovation in a supportive environment. Our commitment to employee growth, coupled with the chance to shape the future of our product, makes Clay a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Growth Strategist, Enterprise (Customer Success) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. Don’t just ask for a job; ask for advice and insights about their experiences. This can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they fit into the market. When you know your stuff, you’ll impress them with your passion and knowledge!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with their needs. Tailor your story to show how you can help them grow and succeed, especially in a role like Growth Strategist.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Growth Strategist, Enterprise (Customer Success) in London
Some tips for your application 🫡
Show Your Passion for Clay:Let your enthusiasm for Clay shine through in your application. We want to see how you connect with our mission and why you're excited about the opportunity to work with us. A genuine passion can set you apart!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in B2B SaaS and GTM strategies. We love seeing how your background aligns with the role, so don’t be shy about showcasing relevant achievements.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at claylabs
✨Know Your Customer Success Strategies
Before the interview, brush up on customer success strategies, especially in the B2B SaaS space. Be ready to discuss how you've helped clients achieve their goals and how you can apply that experience to help Clay's customers find their 'aha' moments.
✨Speak the GTM Language
Familiarise yourself with the terminology and frameworks used by go-to-market (GTM) teams. During the interview, demonstrate your deep understanding of sales, revops, and marketing by using relevant jargon and discussing how you’ve collaborated with these teams in the past.
✨Showcase Your Builder DNA
Prepare examples that highlight your ability to thrive in ambiguity and create structure from scratch. Discuss specific instances where you designed processes or frameworks that led to successful outcomes, as this aligns perfectly with what Clay is looking for.
✨Demonstrate Passion for Clay
Research Clay thoroughly and be ready to articulate why you believe in its mission. Share your excitement about the product and how you envision helping customers leverage Clay to drive their growth, making it clear that you see yourself as a strategic partner.
