Clay is scaling its IT function and seeks an IT Support professional to be the first point of contact, triaging requests and delivering reliable helpdesk service. You will work closely with the Head of IT to optimize ITSM workflows, configure SaaS tools, and ensure smooth onboarding and offboarding for employees in a fast-growing environment.
The role emphasizes a proactive, process-driven mindset, clear communication, and the ability to build a smarter helpdesk as Clay expands.
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IT Support Engineer: Fast, AI-Driven Helpdesk employer: claylabs
Claylabs is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that fosters innovation and collaboration. As a GTM Engineer Manager, you will benefit from extensive employee growth opportunities, including coaching and mentorship, while being part of a team that values tailored engagement and strategic influence across departments. With a commitment to scaling processes and enhancing team capabilities, Claylabs provides a rewarding environment for those looking to make a meaningful impact in their careers.