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For Companies At a Glance
- Tasks: Help customers in our showroom with design-led tiles and interiors.
- Company: Join Claybrook Studio, a stylish brand known for beautiful products and great service.
- Benefits: Enjoy 25 days holiday, ongoing training, team events, and staff discounts.
- Why this job: Be part of a supportive team and share your passion for design while making sales.
- Qualifications: Retail or sales experience is a must; a love for design is essential!
- Other info: Work full-time, 9am to 5pm, with some Saturdays on a rota.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Claybrook are hiring a full time (37.5 hours per week)showroom-based sales consultantto join its friendly team in the Oxfordshire store located at the Banbury head office. The hours are 9am to 5pm and includes some Saturdays on a rota basis.
The role is to assist all visitors to the showroom, selling design led tiles, bathrooms and Claybrook paint. Providing design advice and fantastic after sales care.
Suitable candidates must have proven retail or sales experience and a passion for design and decoration.Benefits25 days holiday plus bank holidays, ongoing training and development, approachable, supportive company culture, 2 annual team events, staff discount
Requirements
- Excellent people skills and customer service standards
- Strong literacy and numeracy
- Strong IT skills, training provided on company systems
- Confidence, enthusiasm, self-motivation and the ability to work well under pressure
- Ability to perform within a small team, yet take personal responsibility for clients and sales
Desirable
- Previous sales experience either with an interiors brand or high-end retail is preferred
- An Interior design qualification is an advantage but not essential
Responsibilities
- Actively selling tiles, paints, bathrooms
- Building relationships with private and trade clients to generate repeat business
- Front of house greeting and advising customers visiting the showroom
- Maintaining showroom samples and displays including restocking samples and unpacking sample deliveries
- Processing in store and online sample requests and sales orders
- Answering phone calls and replying to online and store enquiries
- Providing clients with design and technical advice, preparing quotations
- After sales care, processing returns and collections
- Supporting other areas of the business when required, e.g. Commercial and Logistics teams
Key WordsSales, Customer Service, Design, Interiors. Team Work
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Sales Consultant employer: Claybrook Studio
Contact Detail:
Claybrook Studio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarize yourself with the latest trends in interior design and tile products. This knowledge will not only help you connect with customers but also demonstrate your passion for the industry during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a sales scenario. This will boost your confidence and prepare you for the dynamic environment of a showroom.
✨Tip Number 3
Visit the Claybrook showroom if possible, and observe how the current team interacts with customers. Take notes on their approach to selling and customer engagement to incorporate into your own style.
✨Tip Number 4
Network with professionals in the interior design and retail sectors. Building relationships can provide valuable insights and potentially lead to referrals that may help you land the job.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail or sales experience, especially in design or interiors. Use keywords from the job description to show that you understand what Claybrook Studio is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for design and decoration. Mention specific experiences where you've provided excellent customer service or built relationships with clients, as these are key aspects of the role.
Showcase Your People Skills: In your application, emphasize your excellent people skills and ability to work under pressure. Provide examples of how you've successfully interacted with customers in previous roles.
Highlight Relevant Qualifications: If you have any qualifications in interior design or related fields, be sure to mention them. Even if they are not essential, they can set you apart from other candidates.
How to prepare for a job interview at Claybrook Studio
✨Show Your Passion for Design
Make sure to express your enthusiasm for design and decoration during the interview. Share examples of how you've engaged with design in your previous roles or personal projects, as this aligns perfectly with the company's focus.
✨Demonstrate Excellent People Skills
Since the role requires strong customer service skills, prepare to discuss specific instances where you've successfully interacted with customers. Highlight your ability to build relationships and provide exceptional service.
✨Prepare for Sales Scenarios
Be ready to discuss your previous sales experience and how you approached different sales situations. Consider practicing responses to common sales scenarios that may arise in the showroom environment.
✨Familiarize Yourself with the Product Range
Before the interview, take some time to research Claybrook's products, including tiles, bathrooms, and paints. Being knowledgeable about their offerings will show your commitment and help you answer questions more effectively.
