At a Glance
- Tasks: Lead a team to empower customers and drive growth using innovative strategies.
- Company: Join a dynamic tech company with a creative culture and impressive growth.
- Benefits: Competitive salary, remote work options, and access to world-class coaching.
- Other info: Be part of a diverse team with unique talents and excellent career growth opportunities.
- Why this job: Shape the future of customer success and make a real impact on businesses.
- Qualifications: 2+ years in Customer Success leadership and a passion for creativity.
The predicted salary is between 36000 - 60000 £ per year.
About Clay
Our mission is to help organizations turn any growth idea into reality. We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We’re helping thousands of customers — including Anthropic, Waste Management, Figma, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we crossed $100M in revenue and raised a $100M Series C at a $3.1B valuation, backed by world-class investors including Sequoia, CapitalG, and First Round. Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack. Our culture is unique inside and outside of work, with team members who are DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more. All employees can work for free with world-class coaches who specialize in creativity, management, and more.
Position
We’re building out our Growth Strategy (Customer Success) team in London — the group that helps our customers unlock their full potential. Our mission is simple but ambitious: empower every team to use Clay as their growth engine. As the Manager of our Enterprise Growth Strategy team, you’ll lead a group of world-class strategists who act as trusted advisors to our customers. You’ll hire, coach, and inspire a founding team that drives meaningful business outcomes, builds lasting partnerships, and helps our customers turn their biggest goals into reality.
This is a high-impact role — you’ll shape how some of the most innovative companies in the world use Clay to scale, and directly influence revenue growth, retention, and the customer experience.
What You’ll Do
- You’ll be a builder, a coach, and a connector. Specifically, you will:
- Hire, develop, and lead a team of Enterprise Growth Strategists who embody Clay’s values — curiosity, creativity, and customer obsession.
- Foster a culture of learning, accountability, and excellence, where experimentation is encouraged and insights are shared freely.
- Motivate your team to build deep, trusted partnerships with customers, helping them define success and deliver measurable value.
- Own key customer relationships yourself — setting the bar for engagement, advocacy, and strategic influence.
- Serve as an escalation point and problem-solver, helping turn challenges into opportunities for stronger collaboration.
- Partner cross-functionally with Sales, Product, Engineering, and Marketing to represent the voice of the customer and shape our roadmap around their needs.
- Forecast, track, and report on KPIs tied to expansion, retention, and customer health — using data to tell a story and guide decisions.
- Identify opportunities to innovate and scale our approach to enterprise success — designing playbooks, frameworks, and strategies that amplify impact.
What You’ll Bring
We’re looking for a mix of strategic leadership, operational rigor, and deep customer empathy. You might be a great fit if you have:
- 2+ years of experience leading teams in Customer Success.
Manager, Enterprise Growth in London employer: Clay
At Clay, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in London. Our commitment to employee growth is evident through our unique offerings, such as access to world-class coaches and a collaborative environment where creativity thrives. Join us to be part of a dynamic team that not only drives meaningful business outcomes but also celebrates diverse talents and encourages personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Enterprise Growth in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your creativity shine through. Share your unique ideas and experiences that align with Clay’s mission. Remember, they’re looking for someone who can think outside the box!
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for managerial roles and practice your responses. Think about how your past experiences can demonstrate your leadership skills and customer empathy.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Manager, Enterprise Growth in London
Some tips for your application 🫡
Show Your Creativity:At StudySmarter, we love creativity! When you're writing your application, let your unique ideas shine through. Don't just stick to the usual formats; think outside the box and show us how you can bring fresh perspectives to the role.
Tailor Your Application:Make sure to customise your application for the Manager, Enterprise Growth position. Highlight your relevant experience and skills that align with our mission at Clay. We want to see how you can help us empower teams and drive growth!
Be Authentic:We value authenticity at StudySmarter. Be yourself in your written application! Share your story, your passions, and what drives you. This helps us get to know the real you and how you might fit into our vibrant culture.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Clay!
How to prepare for a job interview at Clay
✨Know Your Growth Strategies
Before the interview, dive deep into Clay's mission and values. Understand how they view growth as a creative practice. Be ready to discuss your own innovative ideas on customer success and how you can help clients unlock their potential using Clay.
✨Showcase Your Leadership Style
As a Manager of Enterprise Growth, you'll need to inspire and lead a team. Prepare examples of how you've successfully built and motivated teams in the past. Highlight your coaching techniques and how you foster a culture of learning and accountability.
✨Demonstrate Customer Empathy
Clay values deep customer empathy. Think of specific instances where you've built strong relationships with clients. Be prepared to discuss how you’ve turned challenges into opportunities and how you can help customers define success with Clay.
✨Be Data-Driven
Since the role involves tracking KPIs and using data to guide decisions, come equipped with examples of how you've used data to tell a story or influence strategy in previous roles. Show that you can forecast and report on customer health effectively.
