At a Glance
- Tasks: Help customers launch and maximise their use of Clay for business growth.
- Company: Join a fast-growing tech company with a vibrant culture and innovative tools.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Other info: Exciting chance to shape new programs and impact product development.
- Why this job: Be part of a mission-driven team that empowers businesses to thrive.
- Qualifications: Passion for Clay, customer-facing experience, and knowledge of B2B SaaS.
The predicted salary is between 28800 - 48000 £ per year.
Overview
Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over 100,000 people grow their business with Clay. From local pizza shops to enterprises like Anthropic and Notion, our tool lets you translate any idea for growing your company into reality. We believe that modern GTM teams win by finding GTM alpha—a unique competitive edge powered by data, experimentation, and automation. Clay is the platform they use to uncover signals, build custom plays, and launch faster than their competitors. We’re looking for sharp, low-ego people to help teams find their GTM alpha.
Why Clay is the best place to work?
- Customers love the product (100K+ users and growing)
- We’re growing a lot (6x YoY last year, and 10x YoY the two years before that)
- Incredible culture (our customers keep applying to work here)
- Well-resourced - We raised a $100M Series C in 2025 at a $3.1B valuation and are backed by world-class investors like Capital G (Google), Sequoia and Meritech
What You’ll Do
- Onboarding and Implementation: You will own one of the most important metrics — how fast our customers launch their first use case and get value from Clay. Through this process you will also have the joy of teaching your customers the ins and outs of Clay and see many lightbulb moments.
- Ongoing Strategy and Adoption: Once your customers are fully onboarded and learn Clay, you will ensure they continue to adopt it on an ongoing basis and work to expand their use cases to additional teams (e.g., revops, markops, sales, CX). You will also maintain a strong relationship with them, understanding their changing business needs and ensuring Clay is adapting to those needs throughout our partnership.
- Renewal and Expansion: As a result of your hard work getting your customers so much value out of Clay, you will renew and expand their plans to ensure we continue to solve their biggest growth needs year after year.
- Build New Programs: This is a brand new role at Clay, and you will have the opportunity to partner with our Head of CX to build new programs for our Enterprise customers as different needs arise. This is a great opportunity for someone who is passionate about working directly with customers every day, but also enjoys building new processes and teams from 0.5 to 100.
- Impact Our Product Roadmap: As the steward of our largest customer relationships, everyone else at Clay will want a piece of you. In particular, you will partner closely with our engineering, design and product team to share synthesized customer feedback and work with them to incorporate it in the development of new features.
What You’ll Bring
- Passion for Clay: This is the #1 most important thing for this role. Loving Clay is easy, but you need to genuinely be Clay’s #1 fan to thrive in this position as you will spend a lot of time in the product and be responsible for helping customers feel the same passion you do.
- Domain Expertise: You can walk the walk and talk the talk of all things B2B SaaS and go-to-market operations. Major bonus points for prior experience in revops, markops or other go-to-market operator roles in-house or at an agency.
- Customer-Facing Experience: You have worked directly with customers in prior roles in some capacity (doesn’t have to have been through a CSM role).
Seniority level: Entry level
Employment type: Full-time
Job function: Marketing and Sales
Industries: Software Development
Enterprise Growth Strategist (Customer Success) in London employer: Clay
Clay is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. With a strong focus on employee development, you will have ample opportunities to enhance your skills while leading a motivated team of Sales Development Representatives. Our commitment to fostering a positive in-office culture ensures that every team member feels valued and empowered to contribute to our collective success.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Growth Strategist (Customer Success) in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Clay and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Clay are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Clay on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Clay. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Enterprise Growth Strategist (Customer Success) in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Clay. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Clay:Show us that you’ve done your homework! In your application, briefly mention what you admire about Clay’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Clay
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Clay will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Clay, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
