Clay is scaling rapidly and has a newly formed IT function. The IT Support Team will be the first point of contact for requests, keeping the queue moving and partnering with the Head of IT to shape how the helpdesk operates.
The core of the role is service delivery: triaging requests, resolving issues quickly, and ensuring employees receive reliable, responsive support. You’ll configure workflows in our AI-powered ITSM platform to drive efficiency as Clay grows.
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AI-Driven IT Support Engineer employer: Clay
Clay AI is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. Employees benefit from world-class coaching, unique growth opportunities, and the chance to redefine sales in a dynamic, AI-driven environment. With a diverse team of passionate individuals and a commitment to personal and professional development, Clay AI offers a rewarding experience for those looking to make a meaningful impact in the tech industry.