Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer support and drive continuous improvement.
- Company: A leading tech firm in Greater London with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a creative work environment.
- Why this job: Join a high-impact team and make a difference in customer experience.
- Qualifications: Experience in team management and strong technical skills for problem-solving.
- Other info: Fast-paced environment with a focus on collaboration and success.
The predicted salary is between 42000 - 84000 £ per year.
A leading technology firm in Greater London is seeking a Product Support Manager to lead a dedicated team. You will ensure exceptional customer support, guide the team to meet performance metrics, and collaborate with product and engineering teams for continuous improvement.
The ideal candidate has experience managing teams in fast-paced environments, possesses technical skills for product issue resolution, and has a proven track record of delivering outstanding customer service. This role offers the chance to work with creative individuals while driving team success.
Lead Product Support Manager: Elevate a High-Impact Team in London employer: Clay Labs
Contact Detail:
Clay Labs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Support Manager: Elevate a High-Impact Team in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer support. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've guided teams to success and resolved product issues. This will demonstrate your ability to elevate a high-impact team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lead Product Support Manager: Elevate a High-Impact Team in London
Some tips for your application 🫡
Show Your Passion for Customer Support: When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles.
Highlight Your Team Management Experience: We want to know about your experience leading teams in fast-paced environments. Be sure to include details about how you motivated your team and met performance metrics in your past positions.
Demonstrate Your Technical Skills: Since this role involves resolving product issues, make sure to showcase your technical skills. Mention any relevant tools or technologies you've worked with that would be beneficial for the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Clay Labs
✨Know the Product Inside Out
Before your interview, make sure you understand the products the company offers. Familiarise yourself with their features, benefits, and any common issues customers face. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in fast-paced environments. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your capability to guide a dedicated team effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering outstanding customer service. Share stories that highlight your problem-solving skills and how you’ve gone above and beyond for customers. This is crucial for a role focused on exceptional support.
✨Collaborate and Communicate
Since this role involves working closely with product and engineering teams, prepare to discuss how you’ve collaborated with other departments in the past. Highlight your communication skills and how they’ve contributed to continuous improvement in your previous roles.
