At a Glance
- Tasks: Partner with top SaaS companies to drive growth and expand Clay's impact.
- Company: Join a dynamic team at Clay, a leader in innovative SaaS solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Thriving environment for creative problem solvers with a passion for innovation.
- Why this job: Be a strategic partner and shape the future of leading companies with Clay.
- Qualifications: Experience in B2B SaaS, customer engagement, and strategic thinking.
The predicted salary is between 60000 - 80000 £ per year.
As one of Clay’s Enterprise Growth Strategists, you’ll partner with some of the fastest‑growing SaaS companies in the world to define, scale, and continuously expand their Clay strategy. You’ll work directly with senior GTM leaders to:
- Map their growth priorities
- Translate those into actionable Clay use cases
- Expand Clay into new teams and workflows
- Shape the roadmap of both their GTM engine and Clay itself
You are not just supporting customers; you’re a strategic business partner, trusted advisor, and internal product voice.
What You’ll Do
- Onboard with velocity & vision: Guide customers to their first “aha” moment in Clay, ensuring fast time‑to‑value while positioning Clay as a long‑term strategic lever.
- Be a growth partner: Act as an extension of our customers’ GTM teams by co‑creating new plays, uncovering fresh use cases, and helping them stay ahead of their competitors.
- Drive ongoing adoption & expansion: Continuously identify opportunities for Clay across sales, revops, marketing, and CX, expanding Clay’s footprint within the org.
- Shape renewal outcomes: By driving outsized value, ensure every customer sees Clay as indispensable, leading to strong renewals and multi‑team expansions.
- Influence our roadmap: Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer‑driven innovation to Clay.
- Build new programs from scratch: Design scalable frameworks, playbooks, and initiatives for future Enterprise customers.
What You’ll Bring
This role is for someone who wants to sit at the intersection of customer strategy, product vision, and GTM innovation and help some of the fastest‑growing companies in the world find their edge with Clay.
- Strategic, product‑minded thinking: You don’t just solve today’s problem; you see around corners, help customers envision what’s next, and connect their roadmap to ours.
- Deep GTM fluency: You’ve lived in B2B SaaS and can speak the language of revops, sales, and marketing leaders. Bonus if you’ve held an in‑house GTM operator role.
- Customer obsession with business savvy: You’ve worked directly with customers (not just managed accounts) and you know how to build trust, challenge thinking, and deliver impact.
- Builder DNA: You thrive in ambiguity, love creating structure where none exists, and get energy from designing processes and teams from 0 → 1.
- Passion for Clay: You believe in our mission and are excited to evangelize Clay as if it were your own product.
Growth Strategist, Enterprise (Customer Success) employer: Clay Labs
At Clay, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. As a Growth Strategist, you'll not only have the opportunity to partner with leading SaaS companies but also benefit from our commitment to employee growth through continuous learning and innovation. Our supportive environment encourages you to take ownership of your projects while shaping the future of our product, making every day at Clay both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Growth Strategist, Enterprise (Customer Success)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. Don’t just connect; engage with their content and share your insights. This can lead to referrals and insider info about job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how you can help them grow. Practice common interview questions, but also think about how you can showcase your strategic thinking and customer obsession.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your excitement about the role and how you can contribute to their growth strategy.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make an impact. Plus, it shows you’re genuinely interested in being part of the StudySmarter team.
We think you need these skills to ace Growth Strategist, Enterprise (Customer Success)
Some tips for your application 🫡
Show Your Passion for Clay:Let your enthusiasm for Clay shine through in your application. We want to see how you connect with our mission and why you're excited about the role. Share specific examples of how you've engaged with similar products or strategies in the past.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in B2B SaaS and GTM strategies. We love seeing how your background aligns with the responsibilities of the Growth Strategist role, so don’t hold back on those relevant achievements!
Be a Storyteller:Use your application to tell a compelling story about your career journey. We’re looking for someone who can articulate their experiences in a way that showcases their strategic thinking and customer obsession. Make it engaging and memorable!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Clay Labs
✨Know Your Customer Success Inside Out
Before the interview, dive deep into customer success strategies, especially in the B2B SaaS space. Familiarise yourself with how companies like Intercom and Verkada leverage customer success to drive growth. This will help you speak their language and show that you understand the nuances of the role.
✨Showcase Your Strategic Thinking
Prepare examples that highlight your ability to think strategically about customer needs and product development. Think of times when you've identified growth opportunities or shaped a roadmap based on customer feedback. This will demonstrate your alignment with the role's focus on being a strategic business partner.
✨Be Ready to Discuss GTM Fluency
Brush up on your knowledge of go-to-market (GTM) strategies and be prepared to discuss how you've successfully collaborated with sales, marketing, and revops teams in the past. Highlight specific instances where your contributions led to measurable outcomes, as this will resonate well with the interviewers.
✨Demonstrate Your Passion for Clay
Express genuine enthusiasm for Clay and its mission during the interview. Share why you believe in the product and how you envision helping customers achieve their goals using Clay. This passion can set you apart and show that you're not just looking for a job, but are truly invested in the company's success.
