At a Glance
- Tasks: Support the Founder and leadership team while keeping the office running smoothly.
- Company: Join a fast-growing, independent brand that values creativity and collaboration.
- Benefits: Competitive salary, 33 days annual leave, private health care, and pension scheme.
- Other info: Bring your ideas to life in a supportive and energetic workplace.
- Why this job: Make a real impact in a dynamic environment with creative people.
- Qualifications: Experience as an Executive Assistant or Senior PA/EA with strong organisational skills.
The predicted salary is between 35000 - 40000 £ per year.
This is a pivotal role at the heart of Claude & Co. You'll provide high‑level assistance support to the Founder and Senior Leadership Team, while also helping to keep the wider office and team running smoothly. This is not a reactive support role. You will be trusted to make decisions, set boundaries and prioritise them on behalf of the Founder and Directors. You will be expected to challenge where needed, protect leadership time and bring clarity to competing demands and objectives of the business. You'll be the person who brings calm, structure and momentum to a busy leadership team – managing diaries, preparing for meetings, following up actions and ensuring nothing slips through the cracks. Alongside this, you'll take ownership of essential office, operational and people‑related admin that supports a growing team. This role suits someone who thrives in a fast‑paced, creative environment and enjoys combining strategic support with hands‑on organisation with professionalism and discretion.
Responsibilities
- Executive & Leadership Support
- Provide high‑level administrative and PA support to the Founder and senior leadership team
- Manage complex diaries, meeting schedules, travel and events
- Prepare agendas, presentations, reports, and briefing documents
- Take accurate minutes and track actions to ensure follow‑through and accountability
- Act as a gatekeeper and first point of contact for internal and external stakeholders
- Handle confidential and sensitive information with discretion
- Office, Operations & HR Support
- Oversee the smooth day‑to‑day running of a growing office
- Coordinate office logistics, supplies, facilities and external suppliers
- Support recruitment coordination, onboarding and off‑boarding of team members
- Book travel including flights, hotels and trains for team trips, trade fairs, meetings with key or new wholesalers, etc.
- Manage HR administration including annual leave, sickness absence and return‑to‑work processes
- Maintain and improve office systems, processes and filing (digital and physical)
- Communication & Coordination
- Support and manage clear communication between SLT and the wider team
- Assist with internal communications, team updates and leadership follow‑ups
- Plan and coordinate team meetings, off‑sites and company events
- Liaise confidently with external partners, agencies and suppliers
- Support the Founder with creative organisation, including product samples, launch timelines, presentations and brand events
- Process Improvement & Projects
- Identify bottlenecks and opportunities to improve administrative, office, and workflow processes
- Support project coordination across departments as required
- Anticipate needs, proactively solve problems, and help leaders stay focused on priorities
About You
You're professional, proactive, trustworthy and emotionally intelligent – someone the leadership team can rely on implicitly and who the wider team loves working with. You enjoy working with creative people but are confident bringing structure, systems and organisation to an entrepreneurial environment.
Essential Experience & Skills
- Proven experience as an Executive Assistant or Senior PA/EA
- Experience supporting multiple senior stakeholders
- Exceptional organisational and time‑management skills
- Strong written and verbal communication skills
- High levels of discretion, professionalism, confidentiality and trustworthiness
- Confidence using Microsoft Office and business systems
Desirable
- Experience within a growing brand, creative business or SME
- Office management, operations or HR administration experience within previous role
- Familiarity with Monday.com
- Interest in or understanding of the fashion or retail industry
Personal Attributes
- Calm, adaptable and solutions‑focused
- Highly organised with strong attention to detail
- Excellent communication skills – employees, Executive Team, clients and suppliers
- Approachable, confident and collaborative
- Comfortable working independently and as part of a team
- A sense of humour and positive energy
What We Can Offer
- A chance to be part of a fast‑growing, independent brand that values creativity, collaboration, and care
- A dynamic and supportive environment where your ideas and initiative make a real difference
- Salary £35‑40k depending on experience
- 33 days annual leave including bank holidays
- Private health care option
- Pension Scheme
Executive Assistant & Office Operations Lead in Stevenage employer: Claude & Co
At Claude & Co, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work environment. As an Executive Assistant & Office Operations Lead, you will play a crucial role in our fast-growing, independent brand, where creativity and collaboration are at the forefront. With generous benefits including 33 days of annual leave, private healthcare options, and a pension scheme, we are committed to your professional growth and well-being, ensuring that your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Executive Assistant & Office Operations Lead in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Executive Assistant role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Nail that interview prep! Research the company, understand their values, and think about how your skills align with their needs. Practise common interview questions and be ready to showcase your organisational prowess and proactive mindset.
✨Tip Number 3
Show off your skills! If you get the chance, bring examples of your previous work to the interview. Whether it’s presentations, reports, or even a well-organised calendar, demonstrating your ability to manage multiple tasks will impress the leadership team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It shows initiative and enthusiasm, which are key traits for the role of Executive Assistant & Office Operations Lead.
We think you need these skills to ace Executive Assistant & Office Operations Lead in Stevenage
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience as an Executive Assistant. We want to see how your skills align with the specific responsibilities mentioned in the job description, like managing complex diaries and supporting senior leadership.
Showcase Your Organisational Skills:Since this role is all about keeping things running smoothly, give us examples of how you've successfully managed multiple tasks or projects in the past. We love seeing how you bring structure and calm to busy environments!
Be Professional Yet Personable:While professionalism is key, we also appreciate a bit of personality! Let your unique voice shine through in your application. We want to know who you are beyond your qualifications, so don’t be afraid to show us your sense of humour and positive energy.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Claude & Co. Don’t miss out!
How to prepare for a job interview at Claude & Co
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Executive Assistant & Office Operations Lead. Familiarise yourself with the key tasks like managing complex diaries and supporting the leadership team. This will help you demonstrate your knowledge and show that you're ready to take on the role.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple priorities or improved office processes. Highlight how your organisational skills can bring calm and structure to a busy environment, just like the one at Claude & Co.
✨Demonstrate Discretion and Professionalism
Since this role involves handling confidential information, be ready to discuss how you've maintained discretion in previous positions. Share specific instances where your professionalism made a difference, especially when dealing with senior stakeholders.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the company’s culture and operations. Inquire about their current challenges or how they envision the role evolving. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
