At a Glance
- Tasks: Support the leadership team while keeping the office running smoothly and efficiently.
- Company: Join a fast-growing, creative brand that values collaboration and care.
- Benefits: Competitive salary, 33 days annual leave, private healthcare, and a pension scheme.
- Other info: A fun, supportive environment where creativity and initiative are celebrated.
- Why this job: Be at the heart of a dynamic team where your ideas truly matter.
- Qualifications: Experience as an Executive Assistant or Senior PA/EA with strong organisational skills.
The predicted salary is between 35000 - 45000 £ per year.
£35'000 - £45'000 DOE
Claude HQ - Mountsorrel, Leicestershire
Office Based
Full-time
About Claude & Co
At Claude & Co we are about more than clothes. We design with a lot of thought, a little playfulness, and most importantly with care. We make pieces that families feel good about choosing and love wearing. We create treasured and memorable clothing, in the best quality and always with something unique that feels unmistakably Claude & Co.
We're a fast-growing and ever-evolving brand, and our team is passionate, hands-on and ambitious. Every decision ladders back to creating a brand that people trust, connect with and enjoy. We're proud of the creativity, courage and care that runs through everything we do and we're looking for someone who shares that same energy.
The Role
This is a pivotal role at the heart of Claude & Co. You'll provide high-level assistance support to the Founder and Senior Leadership Team, while also helping to keep the wider office and team running smoothly.
This is not a reactive support role. You will be trusted to make decisions, set boundaries and prioritise them on behalf of the Founder and Directors. You will be expected to challenge where needed, protect leadership time and bring clarity to competing demands and objectives of the business.
You'll be the person who brings calm, structure and momentum to a busy leadership team - managing diaries, preparing for meetings, following up actions and ensuring nothing slips through the cracks. Alongside this, you'll take ownership of essential office, operational and people-related admin that supports a growing team.
This role suits someone who thrives in a fast-paced, creative environment and enjoys combining strategic support with hands-on organisation with professionalism and discretion.
You'll be responsible for:
- Executive & Leadership Support
- Provide high-level administrative and PA support to the Founder and senior leadership team
- Manage complex diaries, meeting schedules, travel and events
- Prepare agendas, presentations, reports, and briefing documents
- Take accurate minutes and track actions to ensure follow-through and accountability
- Act as a gatekeeper and first point of contact for internal and external stakeholders
- Handle confidential and sensitive information with discretion
- Office, Operations & HR Support
- Oversee the smooth day-to-day running of a growing office
- Coordinate office logistics, supplies, facilities and external suppliers
- Support recruitment coordination, onboarding and offboarding of team members
- Booking travel including flights, hotels and trains for any team trips which include trade fairs, meetings with key or new wholesalers etc.
- Manage HR administration including annual leave, sickness absence and return-to-work processes
- Maintain and improve office systems, processes and filing (digital and physical)
- Communication & Coordination
- Support and manage clear communication between SLT and the wider team
- Assist with internal communications, team updates and leadership follow-ups
- Plan & coordinate team meetings, off-sites and company events
- Liaise confidently with external partners, agencies and suppliers
- Support the Founder with creative organisation, including product samples, launch timelines, presentations and brand events
- Process Improvement & Projects
- Identify bottlenecks & opportunities to improve administrative, office, and workflow processes
- Support project coordination across departments as required
- Anticipate needs, proactively solve problems, and help leaders stay focused on priorities
About You
You're professional, proactive, trustworthy and emotionally intelligent - someone the leadership team can rely on implicitly and who the wider team love working with. You enjoy working with creative people but are confident bringing structure, systems and organisation to an entrepreneurial environment.
Essential Experience & Skills
- Proven experience as an Executive Assistant or Senior PA/EA
- Experience supporting multiple senior stakeholders
- Exceptional organisational and time-management skills
- Strong written and verbal communication skills
- High levels of discretion, professionalism, confidentiality and trustworthiness
- Confidence using Microsoft Office and business systems
Desirable
- Experience within a growing brand, creative business or SME
- Office management, operations or HR administration experience within previous role
- Familiarity with Monday.com
- An interest in or understanding of the fashion or retail industry
Personal Attributes
- Calm, adaptable and solutions-focused
- Highly organised with strong attention to detail
- Excellent communication skills – employees, Executive Team, clients and suppliers.
- Approachable, confident and collaborative
- Comfortable working independently and as part of a team
- A sense of humour and positive energy
WHAT WE CAN OFFER
- A chance to be part of a fast-growing, independent brand that values creativity, collaboration, and care
- A dynamic and supportive environment where your ideas and initiative make a real difference
- Salary £35-40k depending on experience
- 33 days annual leave including bank holidays
- Private health care option
- Pension Scheme
The Claude Way
We are honest and empathetic. We trust our intuition and each other. We bring courage and authenticity to everything we do with a good dose of fun. We are ambitious and passionate and always looking for ways to make things better. We stay kind and collaborative. We do not blame. We learn. We care about the details, go the extra mile, and are not afraid to take the road less travelled.
If that sounds like your vibe you will fit right in.
How to Apply
Send your CV, cover letter, and any relevant links to with the subject line "EA / Office Manager Application" to be considered. We love creativity, and expect this role to be very popular so make your application stand out. Deadline for applications is 29/05/2026 however, we review applications as they come in and may begin interviews before the role closes. If we find a good candidate we could close the applications early.
PLEASE CONSIDER EMAILING OVER APPLYING ON LINKEDIN AS WE TEND TO RECEIVE A HIGH VOLUME OF APPLICANTS.
EA / Office Manager in Newcastle upon Tyne employer: Claude & Co
At Claude & Co, we pride ourselves on being more than just a clothing brand; we foster a vibrant and supportive work culture that values creativity, collaboration, and personal growth. Located in the picturesque Mountsorrel, Leicestershire, our team enjoys a dynamic environment where innovative ideas are encouraged, and every employee has the opportunity to make a meaningful impact. With competitive salaries, generous annual leave, and a commitment to employee well-being, we are dedicated to nurturing talent and ensuring our staff thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land EA / Office Manager in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of the Claude & Co family.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your skills align with the role and be ready to share specific examples.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows that you’re engaged and serious about the role. Ask about team dynamics, upcoming projects, or how they measure success in this position.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation for the opportunity and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace EA / Office Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When writing your cover letter, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of creativity and fun into your application. Remember, we’re all about that unique vibe at Claude & Co.
Tailor Your CV:Make sure your CV is tailored specifically for this role. Highlight your experience as an Executive Assistant or PA, and showcase how your skills align with what we’re looking for. We love seeing relevant examples that demonstrate your organisational prowess!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and make sure to proofread for any typos – attention to detail is key in this role!
Apply Through Our Website:We encourage you to apply through our website rather than LinkedIn. This helps us manage applications more effectively and ensures yours gets the attention it deserves. Don’t forget to include the subject line 'EA / Office Manager Application'!
How to prepare for a job interview at Claude & Co
✨Know the Brand Inside Out
Before your interview, dive deep into Claude & Co's ethos and product range. Understand their values of creativity, care, and quality. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Organisational Skills
As an EA/Office Manager, organisation is key. Prepare examples of how you've successfully managed complex schedules or streamlined office processes in the past. Be ready to discuss specific tools or methods you use to stay organised.
✨Demonstrate Emotional Intelligence
This role requires a high level of emotional intelligence. Think of scenarios where you've navigated challenging situations or supported team members effectively. Highlight your ability to remain calm and adaptable in a fast-paced environment.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your understanding of the role and the company. For example, inquire about the team's current challenges or how they envision the EA/Office Manager role evolving.
