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For Companies At a Glance
- Tasks: Support educators with subscriptions and queries, enhancing customer relations.
- Company: Leading UK edtech company with a focus on education.
- Benefits: Remote work, friendly environment, and opportunities for personal and professional growth.
- Why this job: Make a difference in education while developing your skills in a supportive team.
- Qualifications: Strong communication skills and a passion for education.
- Other info: Proactive individuals will thrive in this dynamic role.
The predicted salary is between 28800 - 43200 £ per year.
A leading edtech company in the UK is seeking a Customer Engagement Advisor to enhance customer relations by supporting educators with subscriptions and queries. This remote role involves acting as the first point of contact for schools and helping them maximize the use of services offered.
Ideal candidates should have strong communication skills, a proactive approach to identifying sales opportunities, and a genuine passion for education. A friendly work environment that encourages personal and professional development awaits you.
Remote Education Customer Advocate employer: Classroom Secrets Limited
Contact Detail:
Classroom Secrets Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Education Customer Advocate
✨Tip Number 1
Network like a pro! Reach out to educators and professionals in the edtech space on LinkedIn. Join relevant groups and engage in discussions to show your passion for education and customer support.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to customer engagement. We recommend using the STAR method to structure your answers, showcasing your proactive approach and communication skills.
✨Tip Number 3
Showcase your enthusiasm for education during interviews. Share personal experiences or stories that highlight your commitment to helping educators and schools maximise their resources.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote Education Customer Advocate
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let your love for education shine through! Share any relevant experiences or stories that highlight why you’re passionate about helping educators and students succeed.
Tailor Your Application: Make sure to customise your application to fit the role of a Customer Engagement Advisor. Highlight your communication skills and any experience you have in customer support or sales, as these are key to impressing us!
Be Proactive: In your written application, demonstrate your proactive approach. Mention specific instances where you've identified opportunities or solved problems, as this aligns perfectly with what we’re looking for in a candidate.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Classroom Secrets Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s services and how they support educators. Brush up on common queries schools might have about subscriptions and think of ways you can help them maximise their use of these services.
✨Show Your Passion for Education
During the interview, let your enthusiasm for education shine through. Share personal experiences or stories that highlight your commitment to helping educators and students succeed. This will resonate well with the interviewers.
✨Practice Active Listening
As a Customer Engagement Advisor, communication is key. During the interview, practice active listening by summarising what the interviewer says before responding. This shows you’re engaged and value their input, which is crucial for building customer relationships.
✨Prepare for Sales Scenarios
Be ready to discuss how you would identify sales opportunities in a conversation with a school. Think of examples where you’ve successfully upsold or provided additional value in previous roles. This will demonstrate your proactive approach and understanding of customer needs.
