At a Glance
- Tasks: Build strong relationships with corporate clients and drive engagement for ClassPass.
- Company: Join Playlist, a leader in fitness and wellness experiences.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborate with a passionate team and make a real impact.
- Why this job: Shape healthier communities while developing your career in a dynamic environment.
- Qualifications: 2+ years in account management or sales, strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.
About the Role:
We are seeking a dynamic and results-driven Corporate Account Manager in EMEA to join ClassPass. In this role, you’ll be the primary contact for corporate clients, fostering long-term relationships through regular communication. Acting as a trusted advisor, you’ll drive client engagement, promote higher employee adoption of ClassPass, and identify upselling opportunities. Your focus will be on client retention and expanding partnerships, ensuring our solutions meet evolving needs while contributing to overall client satisfaction and company growth.
Key Responsibilities:
- Build and maintain strong relationships with corporate clients, understanding their needs and goals to ensure long-term partnerships.
- Regularly engage with clients, prioritising key accounts through quarterly check-ins to reinforce value and identify upselling opportunities.
- Leverage negotiation and persuasion skills to recommend additional services or features that align with client objectives, driving growth within accounts.
- Analyse engagement metrics to uncover trends, proactively addressing gaps with tailored solutions to boost retention, enrollment and client satisfaction.
- Deliver compelling presentations and organise promotional activities to increase employee participation and highlight ClassPass benefits.
- Provide exceptional customer support, resolving issues efficiently and ensuring a seamless client experience.
- Collaborate cross-functionally with our EMEA Launch Specialist for smooth client onboarding and contribute to global account management projects as needed.
Skills & Experience:
- 2+ Years experience in account management or a sales related role.
- Knowledge of the fitness and employee benefits industry (a plus).
- Strong communicator with excellent relationship-building skills.
- Detail-oriented problem solver with the ability to manage multiple projects at once.
- Proven ability to analyse data and apply insights to improve client outcomes.
- Good experience with CRM systems like Salesforce.
- Demonstrate success in partnerships management with a track record of delivering high performance.
- Right to work in the United Kingdom.
Corporate Account Manager employer: ClassPass
At Playlist, we pride ourselves on being an exceptional employer that champions a vibrant work culture focused on personal and professional growth. As a Corporate Account Manager in the EMEA region, you'll enjoy a supportive environment that encourages innovation and collaboration, alongside competitive benefits and opportunities to engage with inspiring fitness and wellness brands. Join us in our mission to foster meaningful connections and help shape healthier communities while advancing your career in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Account Manager
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like ClassPass.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like ClassPass.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Corporate Account Manager
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to ClassPass.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of ClassPass. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at ClassPass
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with ClassPass, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at ClassPass, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for ClassPass could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at ClassPass as they’re likely seeking a candidate who can enhance their workplace culture.
