Junior Account Manager in Chipping Norton

Are you ambitious, determined and striving for a career in a forward-thinking commercial environment that revolves around motor, lifestyle and asset finance?

Whether you are just starting out in your career or have previous commercial experience with an interest in the finance sector, this could be for you!

We are seeking a motivated and determined individual to join our team as a Junior Account Manager who will be responsible for supporting clients throughout their finance journey, build lasting relationships and helping to deliver a seamless experience from initial enquiry through to completion. Looking to further your career with an established and highly experienced intermediary making a defined contribution to its growth.

Key Responsibilities

• Manage inbound customer enquiries via phone and email.
• Build and maintain strong relationships with new and existing clients.
• Support customers through the finance application process, explaining documentation clearly.
• Liaise with lenders, dealerships and suppliers to progress finance applications efficiently.
• Maintain accurate customer records using the company's CRM system.
• Assist Senior Account Managers in managing customer portfolios.
• Follow up on outstanding enquiries, applications and documentation.
• Deliver an exceptional level of customer service throughout every stage of the customer journey.
• Ensure all activities comply with FCA regulations and company policies.
• Contribute to achieving individual and team sales targets.

Skills & Experience

• Excellent communication skills (written and spoken) and strong interpersonal skills.
• The ability to keep good records through our CRM system and operate good practice.
• An outgoing personality with a team player attitude and ambition to win.
• Ability to work effectively with multiple targets and deadlines.
• Excellent eye for detail and ambition to go the extra mile and be recognised for it.
• Full UK driving licence.
• The ability to analyse company information, understanding debt serviceability and appropriately structure deals.
• Strong and confident negotiating skills.
• Ability to work withing a team and independently.
• Previous experience in customer service, sales or account management is desirable.