At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for guests while enjoying a hands-on role.
- Company: Join Classic Lodges, a collection of unique hotels creating memorable experiences.
- Benefits: Enjoy discounts, wellbeing support, complimentary meals, and career development opportunities.
- Other info: Flexible shifts with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in guest experiences while working in a vibrant team.
- Qualifications: Positive attitude, reliability, and a willingness to learn; experience is a plus but not essential.
The predicted salary is between 22000 - 25000 £ per year.
About Us
We're proud to be part of Classic Lodges - a collection of eight characterful hotels set in some of the UK's most captivating destinations.
Each of our hotels has its own personality, but we're united by one shared purpose.
Our purpose is simple and powerful: to create meaningful experiences that connect people, places, and memory.
That means we don’t just offer stays, we create moments that matter.
Whether it’s a relaxing escape, a special celebration, or a memorable business event, we focus on the details that turn stays into stories our guests will always remember.
If you’re someone who takes pride in what you do, values genuine hospitality, and wants to be part of a team that makes a real difference to every guest experience, you’ll feel right at home with us.
The Opportunity
As an Public Area Attendant, you'll be responsible for helping maintain the high standards that make Lakeside Hotel & Spa a leading destination in the Lake District.
This hands-on role is ideal for someone who takes pride in their work, enjoys staying active, and likes seeing the results of a job well done.
Working mainly during the afternoon and early evening, you'll be responsible for ensuring our public areas, swimming pool, spa facilities and changing rooms remain clean, safe and welcoming for guests.
You'll also support the housekeeping team with bedroom servicing when required, making sure the hotel is ready for the following day.
This is a varied role where no two shifts are the same.
You'll work independently and as part of a supportive team, helping to maintain the presentation and smooth running of the hotel.
Key Responsibilities
- Maintaining high standards of cleanliness throughout communal and public areas.
- Cleaning and preparing the swimming pool, spa facilities and changing rooms.
- Carrying out scheduled cleaning tasks and evening checks across the hotel.
- Assisting with guest bedrooms when required to support the housekeeping team.
- Replenishing supplies and ensuring all areas are well presented.
- Reporting maintenance issues or anything requiring attention.
- Following health and safety procedures at all times.
- Taking pride in ensuring guests enjoy a clean, safe and comfortable environment.
What We’re Looking For
We believe in recruiting for potential as well as experience. Our ideal candidate will have:
- A reliable and hardworking individual with a positive attitude.
- Someone who enjoys practical, hands-on work and takes pride in high standards.
- The ability to work efficiently with minimal supervision.
- Good time management and organisational skills.
- A team player who is willing to help colleagues when needed.
- Previous cleaning, housekeeping, maintenance, leisure or hospitality experience would be an advantage, but full training will be provided.
What’s in It for You?
We believe that looking after our people is just as important as looking after our guests.
That’s why we offer a thoughtfully curated benefits package designed to support your wellbeing, recognise your contribution, and enhance your experience with us.
- Generous employee discounts, including 25% off food and drink, plus friends and family discounts
- Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts
- Complimentary meal on shift
- Share of monthly gratuities
- Employee of the Quarter, with a £100 award
- Long service awards, including an invitation to the Classic Lodges Awards Ceremony
- Complimentary use of Pool and Gym facilities
- Learning and development opportunities, including apprenticeships, structured training, and clear career pathways
- #J-18808-Ljbffr
Public Area Attendant - Lakeside Hotel in Ulverston employer: Classic Lodges Limited
Classic Lodges Limited offers an exceptional work environment in the picturesque setting of Ambleside, where aspiring chefs can thrive in a fast-paced kitchen. With a strong emphasis on employee growth, our culinary team fosters collaboration and creativity, providing opportunities for skill development alongside attractive benefits such as gym memberships and discounts. Join us to embark on a rewarding culinary journey in a supportive and dynamic atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Attendant - Lakeside Hotel in Ulverston
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Classic Lodges Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Classic Lodges Limited
Don't be shy about reaching out to Classic Lodges Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Public Area Attendant - Lakeside Hotel in Ulverston
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Classic Lodges Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Classic Lodges Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
