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- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Lakeside Hotel & Spa, a vibrant place to work in hospitality.
- Benefits: Enjoy discounts, wellbeing support, free meals, and career development opportunities.
- Other info: Flexible hours with training provided; perfect for students looking to gain experience.
- Why this job: Join a friendly team and make a positive impact on guest experiences.
- Qualifications: A passion for customer service and a keen eye for detail.
The predicted salary is between 20000 - 25000 £ per year.
As a Housekeeping Assistant, you will play an essential role in maintaining the cleanliness, comfort, and overall presentation of our facilities. You will ensure guest rooms and public areas are kept to a high standard, contributing to a welcoming and enjoyable environment for all guests. Working closely with the housekeeping team, you will support the smooth day-to-day operation of the department, consistently upholding standards of cleanliness, organisation, and guest satisfaction. Your attention to detail and commitment to quality will help create a positive and memorable experience for every guest.
Key Responsibilities
- Cleaning guest rooms, public areas and leisure facilities to our hotel standards.
- Paying close attention to detail by not compromising on quality standards.
- Having a passion for guest service and taking ownership of the guest experience.
- Being organised and proactive in managing your tasks.
- Reacting to guest requests so that we exceed expectations.
What We’re Looking For
- A friendly, professional and confident approach when interacting with guests.
- A passion for delivering excellent customer service and guest experience.
- Good communication and interpersonal skills.
- The ability to work efficiently in a busy environment.
- Strong attention to detail and a commitment to high standards.
- A positive, team-focused attitude and willingness to support colleagues.
- Flexibility, reliability and a genuine enthusiasm for hospitality.
What’s in It for You?
- Generous employee discounts, including 25% off food and drink, plus friends and family discounts.
- Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts.
- Complimentary meal on shift.
- Share of monthly gratuities.
- Employee of the Quarter, with a £100 award.
- Long service awards, including an invitation to the Classic Lodges Awards Ceremony.
- Complimentary use of Pool and Gym facilities.
- Enhanced holiday entitlement with service (up to 33 days).
- Learning and development opportunities, including apprenticeships, structured training and clear career pathways.
Experience is preferable, but not essential as full training will be given. Role will involve some evening work.
Housekeeping Assistant - Lakeside Hotel & Spa in Ulverston employer: Classic Lodges Limited
Contact Detail:
Classic Lodges Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant - Lakeside Hotel & Spa in Ulverston
✨Tip Number 1
Get to know the Lakeside Hotel & Spa! Research their values and what makes them unique. When you walk in for your interview, you’ll be able to show off your knowledge and passion for the place, which can really impress the hiring team.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Assistant, you'll need to interact with guests and colleagues. Try role-playing common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've maintained high standards in previous roles or even in your personal life. This will demonstrate that you’re committed to creating a welcoming environment for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Housekeeping Assistant - Lakeside Hotel & Spa in Ulverston
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! We want to see that you genuinely care about creating a welcoming environment for guests. Share any experiences that highlight your commitment to excellent customer service.
Highlight Your Attention to Detail: As a Housekeeping Assistant, attention to detail is key. Make sure to mention any past roles or experiences where you’ve demonstrated this skill. We’re looking for candidates who take pride in their work and can maintain high standards of cleanliness.
Be Organised and Proactive: In your application, showcase your organisational skills and ability to manage tasks efficiently. We appreciate candidates who can juggle multiple responsibilities while maintaining a positive attitude, so don’t hesitate to share how you’ve done this in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at Lakeside Hotel & Spa!
How to prepare for a job interview at Classic Lodges Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Housekeeping Assistant. Familiarise yourself with the importance of cleanliness and guest satisfaction, as well as how your role contributes to the overall experience at the Lakeside Hotel & Spa.
✨Show Off Your Attention to Detail
During the interview, be ready to discuss specific examples of how you've demonstrated attention to detail in previous roles. Whether it’s ensuring every corner is spotless or going the extra mile for a guest, showcasing your commitment to high standards will impress the interviewers.
✨Emphasise Your Team Spirit
Since this role involves working closely with a team, highlight your ability to collaborate and support colleagues. Share experiences where you’ve worked effectively in a team environment, showing that you’re not just focused on individual tasks but also on contributing to the team's success.
✨Prepare for Guest Interaction Scenarios
Expect questions about how you would handle guest requests or complaints. Think of scenarios where you exceeded guest expectations or resolved issues efficiently. This will demonstrate your passion for customer service and your proactive approach to creating a positive guest experience.